We visited Gdansk and on our first evening here we wanted to make it special.

We chose Billy's America Restaurant to have our meal in.

I only wish now that we had read reviews on this company!! As after our disaster experience in here, I read through numerous reviews and they all stated poor quality food, burgers cold and not fully cooked, blood red inside!

Well, I did order a burger and my partner ordered a chicken dish. The meals came out, as we were gonna share and taste two different dishes, I cut my burger in half, to share.

The burger looked blood red🤮 I pulled some off with my fork and it was stone cold to frozen!

Called the waitress over and explained that I wasn't happy. They were only young kids serving, they didn't have a clue about customer service! In the end a manager came over, she wasn't much older!

They offered to cook this again!🤷‍♂️ At this stage I was not going to eat anything from their kitchen!

I am not a chef, but I know how uncool a burger and check that it's cooked properly and hot inside.

I refused to have my burger back, re cooked again. Who knows what they would do to it in the kitchen, for revenge on questioning their cooking😬🤦‍♂️

My partner ate her meal, which wasn't nothing special. Then after more chatting with the manager, they waived the whole bill and had to pay nothing.

When you read the very small print on their menu, they say they cook meat to rare condition!

Well we never saw this small print, it was extremely hidden! We was never told this by the waitress either!😡😡 This experience ruined our first night of our holiday!

I would not recommend eating at any of these restaurants! Wish I would of read reviews fist!