Altruist - Urban Coffee Shop & Pastry — Restaurant in Sofia City

Quite unfriendly and unprofessional stuff!

Like in many places in Bulgaria, the personnel keeps forgetting why are they there and who’s more important (always the client). Weather is question of motivation due to remuneration, or simply wrong judgement of talent, willingness to work, or a general interest in the profession “Barista” - the result always leads to a negative experience for anyone involved. What happened: On a Monday morning at 7:20 I went to grab a coffee before work and apart from having to listen to the negative shaped / complaining focused conversation of the two workers there while waiting for my coffee, I also saw a note that there’s a garden. Since I’m a smoker I asked to be navigated towards as per the announcement left on the counter. I received a frustrated reaction that the garden isn’t open nor prepared yet, and I almost felt guilty for asking. The girl went to prepare the garden obviously frustrated and surprised that she has to do it. Also, I was pointed towards a pile of ashtrays on the corner to pick up mine. I wonder how owners invest so much funds to take care of little details and decorations but forget to take care of the main - the selection of the right people who will be representing the owner’s idea and vibe, and will not only simply follow protocol of how to make expresso or cappuccino, but also would be upgrading the whole experience with time, develop and evolve, upscale and up-sale, and all the good things related to doing your job in a professional and positive manner. Definitely gonna make a different choice for a barista place next time, anyway, the neighborhood is very competitive and there an are plenty of places in Kvartal for good coffee. Here’s the time to point out that the coffee wasn’t even very good.. No need to reply to me with a defensive or justifying comment as I read through your other replies. Good luck in scaling up your service and your business not only according to European prices but also to European...

Nestled in the heart of Sofia, Altruist is more than just a café; it's a sanctuary of warmth, comfort, and exquisite flavors. From the moment you step inside, you're greeted by the aromatic embrace of freshly brewed coffee and the irresistible scent of freshly baked pastries.

The ambiance is cozy yet vibrant, with plush seating, soft lighting, and a welcoming atmosphere that instantly makes you feel at home. Whether you're catching up with friends, enjoying a quiet moment alone, or immersing yourself in a good book, Altruist provides the perfect backdrop for relaxation and indulgence.

But it's not just the ambiance that sets Altruist apart; it's the unparalleled quality of their offerings. Their coffee, sourced from the finest beans and expertly crafted by skilled baristas, is a symphony of flavors that delights the senses with every sip. And their selection of pastries and baked goods, made fresh daily, is nothing short of exceptional. From flaky croissants to decadent cakes, each bite is a taste of pure bliss.

What truly sets Altruist apart, however, is their commitment to community and sustainability. From their support of local artisans and farmers to their eco-friendly practices, Altruist is more than just a café; it's a force for good in the community.

In a world that can often feel cold and chaotic, Altruist is a beacon of warmth, generosity, and kindness. Whether you're in need of a pick-me-up or simply seeking a moment of respite, Altruist welcomes you with open arms and...

I had a very tasty flat white and an amazing butter croissant. The interior is also nice. I went there for the first time on a Friday morning and to be honest it felt like I was walking into a co-working space, not a coffee shop - it was quiet and everyone was on their laptops. It felt awkward to speak because I felt like I’d be disturbing people who were working (which is obviously a weird thing to think since it’s not an office). I wanted to sit but all tables were occupied even the tables for 4 had one person with a laptop occupying them. Also, the staff looked like they didn’t want to be there, just took my order, no thanks, no smiles, no nothing which added to the strange atmosphere - maybe they were tired idk. Anyway, my suggestion would be to put stickers on some tables which prohibit the use of laptops and only allow it on a few or just the table in the middle. I’ve seen this policy implemented in my local coffee shop (not in Sofia) and everyone’s happy. This way it’s fair to both groups of customers - those who want to do some work and those who go there with friends to socialise whilst enjoying a...