Subway — Restaurant in Abbotsford

I came into the store with my family on Saturday. I purchased gift card and noticed that that i was charged TAX on a gift card, which doesn't make sense. I bought a 30 dollar gift card and paid 31.50. It's not about the extra $1.50 but that's not how gift cards work. It doesn't make sense for me to pay tax on purchasing a gift card when i have to pay tax again when i buy the food. The girls understood but didn't know how to change this, which was disappointing. They even called the owner and i was given another number. For $1.50 i wasn't going to waste my time and call the owner, i just want your corporation to know to fix your tills because this isn't fair to your customers. Due to this reason only, my experience here...

Worst customer service ever! We went in, ordered 2 sandwiches, she makes them, then when I go to pay their system crashes. In the meantime another customer had walked in. The employee says 2 minutes... then proceeds to go and help the other customer. She starts making her order. 20 minutes later I am still there (my fault for being patient)! She is still looking after the other customer. In the meantime my sandwiches have gotten cold. So I get up and say forget it, I'm leaving... she has the nerve to say 2 minutes. No, I am not waiting 2 more minutes. You should have been trying to get your machine going instead of helping another customer. Terrible customer service Subway. I will never go back to this...

It’s usually pretty good. Good food, good customer service. The lady working tonight (July 19)had a lot of passive aggressive comments about the quantity of veggies on a footlong. Apparently subway wants 6 slices of veggies on a footlong ? As far as i know , the veggies are the way you want them to be. But yeah, usually pretty good customer service but tonight was a little rude. Her onion container was almost empty, she put onions on half the sub and i asked her to make it extra. Her response was “you want more ?” Customization is mostly what subway is about, isn’t it ? The day shift workers are awesome btw. I go to this location often but i might end...