Horrible Tim's hortons I've gone to many of them and this one on sumasway gives me and multiple other people I've talked to the wrong order every time the only person that can give the right order is a worker named candice she is well educated in the line of work and can give the right order everytime while the others cant give what the customer is asking for I have a minute talk with her at the drivethrew window when she hands my meal and coffee to me and the employees that can speak a different language have talked back to us in there own language what sounds like their cursing at me and then tell us we get what we get they should have more people there that can do the job and be respectful and considerate to everyone that comes in and goes in drive threw this place should be shut down and replace 50% of there staff with people willing to learn and get the job done I wont be returning to this one along with all the others that have talked about it no one wants to be disrespected like that when none of us were rude and disrespectful yes I know comapanys have to hire all types of nationality but at least hire more people that can do the job come on it's not hard to fire the people that dont learn to speak English on the job and hire the ones that do one day that place is gonna be empty cause no one wants to waste money on the wrong order and cant get the right one after they come back and say it's all wrong I cant even begin to say that there management is good when it's so bad I would rather go get my coffee and breakfast from a gas station cause there I would know it's what I want and I wont be disrespected cause I said it was the wrong...
Read moreStopped at this location on our way back from camping in Penticton, I was driving a pick-up truck with 25' travel trailer attached. Staff was rude said they couldn't serve me unless I drove thru the drive thru window. The staff saw that I had a large load and family with small child and made my experience horrible, it was about 3am, and after they explained their drive-thru policy I asked the next customer if they could order me a coffee on my behalf since I could not physically fit drive-thru window without damaging building and property, when person that agreed to get me coffee got to window staff fulfilled his order and deliberately told the man they would not serve my coffee to him. This was the worst experimece I've had and felt discriminated, I left and went to mission location and staff was amazing they understood my challenge and served me in a professional manner. In the morning I spoke to manager at abbotsford location they didn't understand why staff wouldn't helped. THE MANAGER never followed up even the manager left me feeling horrible about my experience. Manager said it sounded like I was trying to bootleg for coffee (when did coffee become a ID able product, last I checked bootlegging is for minors trying to get alcohol or cigerettes) If your travelling through goto mission location the staff and management are true professionals. I won't be returning to this Abbotsford location this is NOT THE CANADIAN WAY. P.S. This happened on Canada 150 year long weekend. Very...
Read moreI was just informed at this Tims , that I was limited to only a 1hour stay because are kind,homeless,are the cause of a 40 percent decrease in sales but the rule only applies to us because other paying customers stay as long as they want,this is a discrimination law suit and a charter right violation I myself am thinking about filling papers in court for several civil rights violations. Also manager this morning embarrassed me by making a point of saying things loud enough for everyone to hear this employee should be fired for just treating anyone like that.I look forward to settling this matter.if not dealt with, I will file with civil rights court ,screen shot has been taken just post is deleted rest of tim hortons employees have been sent to my.lawyer, Wow chek this one just happened 7:55 am leaving Tim Hortons police show up and say to myself and girlfriend,are you the two that are hanging out front of Tims causing problems and was asked to leave and refused, I said I just left Tims from having coffee. The officer replied she asked you to leave and supposedly we refused, interesting part is its a false statement because that didn't happen at all she lied to the police and embarras me in front of busy Tim Hortons, crazy thing is not all homeless people are bad people, I personally am homeless due to health issues,heart only functions at 20 percent so cant work also rising costs of everything else, enough is enough time to...
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