Pita Land Shawarma - Aurora — Restaurant in Aurora

My worst experience at a Pita Land location

As I walk into the location the bald man at the front just stares at me until I place my order. I ordered the beef kebab wrap and he said it will be 20 minutes and I said thats fine. He just continues to stare at me as if I should order something else on the menu. After standing awkwardly for another 30 seconds, he starts making my order.

After that he asked me for the toppings on my wrap. As we move towards the left side of the counter, I asked for tabouli(herb mix) and he said there is an extra charge for that and I said thats okay. Additionally I got jalapeños, black olives, hot peppers and feta cheese. He didn’t tell me that there was an extra charge for those toppings when I was ordering.

When it was time to pay, my $15 pita wrap turned to $20 as he charged me extra for every topping I got. I asked him that I wasn’t made aware of that while ordering and he just said that I thought you knew already and just continued to argue. No other restaurant charges you extra for literally vegetables like hot peppers and herbs.

Later I found out that this man is the owner of that location. I typically love Pita Land for food and customer service. This experience left me scammed for my money and never wanting to come back especially to this location.

The owner lied about the price, horrible customer service and the best of all it was the driest kebab I...

Absolutely Outstanding! I had an amazing experience at Pita Land! From the moment I walked in, I was greeted with genuine warmth and kindness by the owner, who clearly cares deeply about both the food and the customers. It’s rare to find that kind of hospitality these days, and it really made my visit special. The food? Incredible. Everything was fresh, flavorful, and perfectly prepared. You can truly taste the quality and care in every bite. Whether you're grabbing a quick bite or sitting down for a full meal, you won’t be disappointed. The place itself was spotless – super clean and well-kept, which just added to the overall great vibe. It’s clear that they take pride not only in their food, but in the entire experience they offer. Highly recommend to anyone looking for delicious food, friendly service, and a welcoming atmosphere. I’ll...

The food here is actually quite good, however the younger staff in the evening have serious attitudes and treat you as if your an inconvenient or bothering them while they're working . I went in right before they closed and the employee on shift appeared to be extremely irritated by me coming in 30 min prior to closing. He rushed my order and said they were completely sold out of Tahini. I found that hard to believe i think he just want to go back in the kitchen to get it. While he was preparing my order he was huffing and puffing like i should not have came in at this hour. I went again this past sunday November 6th at 7pm, same employee working and treated the same way. Im sorry I will be taking business where its appreciated. This particular employee should not be working...