We went for the localicious because we won the tickets on the radio! Shout out to Kool Fm! We were greated fast and asked if we made a reservation, I said I tried but no one answered the phone when I called three times that day (each call went straight to voicemail and it states NOT to leave a message) but either way we got sat right away asking if we were there to see the band (we had no idea there was a band that night (okay ) We were given out menus and asked what we wanted to drink. We ordered drinks and told her we already knew what we wanted to order for food We got the Ceasar salad and the naan chicken Both were great other than wayyyyy to much cilantro in the chicken (im not a fan) Then our meals were delivered without even having finished out appetizers, which was quite annoying to be honest I got thr blackened fish and my company got the Guinness stew Nothing about my fish was blackened...it was quite tasteless and has a lil bit of colour more reddish/brown, with rice that looked like it was squeezed out of a uncle Ben's rice pack, no veggie, no tarter or any type of sauce for the fish.... The stew was great, real potatoes, fresh carrots (not the gross baby kind either) Our server came when I was done picking at my meal and my company was finished and then asked us how we liked it (normally you get asked just after you try your meal, no? Not when you're done. Another server (not our own) asked if we wanted dessert - which again we had order at the beginning of our meal bc it is a set menu It then took almost 20mins for sticky toffee pudding and bread pudding to come out! Which again was quite annoying! We ate half of it bc I wasn't a fan if either. We then asked for our cheque but never got it She just took our certificates that we won and she asked for us to sign and that was the end of it, so we left I wanted to tip her (bc it the right thing to do) but she never gave me the chance to so we just left. This was my 2nd time there in 15yrs (didn't have a good experience the 1st time either) and it was my company's 1st. Not sure if we'll...
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I used to visit the Bull & Barrel frequently (I live around the corner) and it used to be my go-to pub. The food is excellent, and the service used to be superb. And then....
The last two times I attempted to patronize this pub (accompanied by my fiancee), there were issues. Both times, almost a month and a half apart (and on a Saturday night), we were turned away.
The first time, there was a private function (which wasn't advertised on their website or social media), and the staff were not apologetic at all. Having to walk home and grab my car to change plans on the fly almost ruined our evening.
The second time, just last week, we arrived at the Bull & Barrel to find that there were two private parties going on, but we could "cram in over at the bar" between a throng of people. I mentioned that this was the second time, and there was no mention on the website or social media, and we were dismissed with a shrug.
I am just shocked at how the staff don't seem to care anymore, and how a once great pub has now lost me as a customer. The most convenient, friendly pub is now inconvenient and not very friendly. We are very, very disappointed in the...
Read moreThis was our 3rd time there in 7 years, which should tell you something. We were there trying the new 10$ menu which is a great bang for your buck! We walked in, were greeted immediately and shown to our table for two. We ordered pop and wings (4lbs=40$). The problem was that our sever must have forgotten there were 2 of us at the table! While waiting for our food my husbands pop was delightfully refilled without asking at the half way mark. I was asked nothing and brought nothing even though mine was half gone too. My husbands 3 lbs were brought and served to him while we then both waited patiently for mine. My 1 lb finally came out with no apology for tardiness. During the meal my husband was asked how his wings were and he said great. Mine were good too (but no one asked me). My husband is very old fashioned and was appalled by this treatment! When it came time, I asked for the bill. That's when it hit her...I was paying. Aside from tripping over herself verbally, she was 2.5. Her tip could have easily been double, as we enjoy being generous. Always make an effort to make eye contact and speak directly to all people in the party, because you NEVER know who...
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