The Sweet Oven — Restaurant in Barrie

Good afternoon. I am not posting this review to talk of bad service, poor quality product, runny or not runny tarts or a complaint about over priced goods. I am simply asking a few questions about change. Ill start with a short background. We have been going to sweet oven since it first opened. The butter tarts were runny, the pastry was light and thin. They really seemed like you were getting a homemade experience. The flavor was exemplary and didnt make the higher price you paid even be part of the equation. My only issue prior to yesterday was that the sweet oven never seemed to produce enough of a great product week after week to satisfy the want/need of their customers/consumer. In other words, time after time not having produced enough of their most popular products to meet demand. If that is some sort of marketing ploy, well so be it, but I dont understand that. But that is not what my review is about here today.

I went there again yesterday after a couple of years of being away because of Covid. The usual issue of being sold out of a desired product still existed...kind of surprised me that they would not have corrected such an issue The questions I have...please respond Does anyone feel the homemade taste and experience of the orignal butter tarts has changed? Does anyone feel the amount of filling seems to be reduced ? The pastry portion now seems processed like any other butter tart ? The actual size of the butter tart has changed to be smaller? I think the pastry has been made differently and the thickness of the pastry and amount has been dramatically increased resulting in a completly different experience. I am talking about when the Sweet Oven first opened until now. Just looking for clarification of my...

Prepare to have your taste buds dazzled and your sweet cravings satisfied at The Sweet Oven! This charming bakery is a true paradise for dessert lovers, especially those with a penchant for tarts and cheesecakes. From the moment you step inside, you're enveloped in the heavenly aroma of freshly baked treats. The display case is a feast for the eyes, showcasing an irresistible array of tantalizing tarts and decadent cheesecakes. Each creation is a work of art, meticulously crafted with care and attention to detail. Now, let's talk about the taste. Oh, where do I even begin? The tarts are a symphony of flavors, with buttery crusts that melt in your mouth and fillings that burst with freshness. Whether you're craving classic fruit tarts or innovative flavor combinations, The Sweet Oven has it all. But what truly sets The Sweet Oven apart is the impeccable service and warm hospitality. The staff are friendly, knowledgeable, and always willing to help you find the perfect treat to satisfy your sweet tooth. It's clear that they take pride in what they do, and it shines through in every aspect of their business. In conclusion, if you're looking for a dessert destination that delivers both quality and variety, look no further than The Sweet Oven. Whether you're treating yourself or looking for the perfect gift, this bakery is sure to delight your senses and leave you...

My wife was referred here by a colleague, I personally never liked butter tarts found them too sweet and the pastry not the best however bought a coconut one to try and demolished in seconds, Whenever we have family get togethers we always bring down a dozen or so. Amazing

Just wanted to provide an update we have been continually purchasing at least on a weekly basis a dozen or so tarts. We ordered 12 tarts recently and when we opened it up found the tarts looked different then our usual order. We took a photo of them and so today when we put in another order over the phone the girl kept insisting that there were no issues with their product. I showed the girl behind the counter the photo and she said oh those are the non runny ones and was our staffs fault for not asking what ones you wanted. Fine ok she then said when you order please specify if you want runny or non runny otherwise you will get a box of mixed. To the owners please teach your staff customer service at no time was an apology offered or any attempt made to correct past mistakes very disappointed by the lack of customer service and will be looking for another place to get our butter tarts from now on. Your staff due to her rude demeanour both in person and over the phone has cost you a customer and a...