Pizza Nova — Restaurant in Brampton

Went in place my order, the gentleman on cash was very pleasant and professional. The young lady preparing the dough,sauce and cheese was ok, but the young lady who was suppose finish the preparation walked from the back on her cell phone doing something, put the phone the preparation table and start grabbing the toppings without washing her hands. I advised the young man on cash and he said he would make a new one and asked her to stop with the one she is making, she got upset wanting to know why he stopped her. He told her the reason and she got more upset and walked away, a minute later she came back still upset and now she is on cash, she served a few customers paying cash and again didn't wash her hands and back in the toppings she went. I cancelled my order get a refund and left. If this can happen in front of the customers what's happening behind the...

Came in one night as I had been doing for years, decades even. Long story short, I was met with absurd ignorance and hostility by the manager of all people. Absolutely sickening. I merely walked in, was courteous, respectful and polite and got dirty looks and smug comments and threats.

I did not return for some time but thought I would pop in one day just to see what the deal was. I was met by Raj, who was also there in the night I question. He explained to me that he had no idea why I was treated like that. I did nothing at all wrong. He then informed me that the person I dealt with was the manager and had since been fired.

Raj offered me a free pizza to make up for this insane treatment. I immediately proceeded to call their customer service line to give my gratitude and thanks. He is a stellar young man, and because of him I...

I ordered a med special pepperoni pizza this eveing but while doing so, I noticed only one man had his head covered with six people not wearing hair nets! I told the young lady that they all should be wearing hair nets because they are working with food. I continued to watch. They were touvhing multiple things and surfaces without washing thekr hands inbetween. This is very concerning as we are still going through a health safety crisis with covid. The man that had his head covered needed to be wearing a beard net but was not. There was a young lady with her hair in a ponytail down to her bottom. No hair net. I would have thought they all took the food safety course and if not, they need to! Must do better to keep...