This is my first time eating here to try something new.I ordered beef curry yellow but not expecting this kind of taste, so bland, no flavor or even the taste of curry is lacking. Im very disappointed trying a new dish and a new fast food. Wasted my money on this dish. Tried sending it back to the store but I already ate half of it because I was hesitant to return it at first and trying to taste the food for flavour. No refund or replacement was made at first they say they gonna replace it but upon seeing that i already ate half of it they told me theres nothing that they can do, even the cashier/manager lectures me that i should have return it on my few bites, whats the difference between a few bite and half eaten, ask me if gonna keep the food or they will just throw away the food. I just wanted them to know my complaint because i cannot stand eating the food without any flavor im trying but i really cannot finish the food. Poor on customer service and handling the situation, im not expecting the outcome will be that bad and no action taken at all. Blaming me for not bringing it back in the first place, what a shame, just trying to be nice sometimes has...
Read moreThe food tasted a little odd when I first tasted it but I didn't think much of it- until a couple minutes later. I was eating with my girlfriend and the rice in her food was way too sticky for the meal she ordered. The taste was also odd and more bland than any of the other Thai Express locations I've tried. My issue came when we noticed the shrimp in the meal wasn't properly cleaned and I began to have stomach aches soon after. That is a serious health concern and should not be ignored as easily as the cashier did when we made a complaint about the quality of the food we were served, to which she replied: We don't clean them, they come like that". I sincerely hope that type of attitude towards food safety doesn't continue because it is...
Read moreWe bought lunch at this Thai express at Sunridge mall today- Dec. 3, 2025. My husband had the rice wih fish strips and i had rice with chicken and basil. Bad customer service and food was not at par with price and expectation. The chicken and basil with rice menu was all rice and hardly any chicken and only small bits of chicken only. The rice was saturated with soy sauce and full of carrots and onions. My husband's menu had only a bit of fish strips and the rice was full with soy sauce. What an awful service and unexpected kind of menu. Very disgusting and very poor service. The worst Thai express in Calgary! We can't recommend this Thai express...
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