Blenz Coffee — Restaurant in Central Core

It’s really a shame that I’m leaving this review but I feel completely disrespected as a returning customer. I’ve ordered from them a few times. I always order delivery. I love the Caramel Cappachillo and it’s always delicious. Today I ordered a bagel as well. Most people would think that when the bagel is toasted, it would be buttered and have cream cheese spread for you. That’s what I’m paying for. Today I ordered a bagel toasted with cream cheese and butter. I left a note and instructions asking if they would please butter it for me before putting cream cheese on it. My notes were polite and respectful. When I received my order, the bagel had been toasted but they couldn’t bother to butter it or put cream cheese on. I paid over $4.00 for a bagel that this store could not even bother to butter it, especially when I requested it. This is blatant disrespect for me as a paying customer. It shows that this business has no regard whatsoever for its customers. They can take the bagel, toast it and place it in a bag with a knife, butter and cream cheese and in that same amount of time, it could have been buttered and spread. When I received the bagel it was rock hard because it was cold and had been toasted and butter was very hard to spread. I am absolutely insulted by this. It’s disgusting to charge that much for a bagel and ignore a customer’s note and not even butter the bagel when it’s been toasted. There’s no excuse for this. Shame on this business. In this economy, I will give my money and my business to businesses who deserve it, not ones who disrespect me and tell me my order doesn’t matter. There are other businesses that deserve and value my business, this isn’t one of them. I recommend if you want to be valued as a customer, to choose somewhere else to get your coffee. Blenz has now lost my business...

The most accommodating, and with the best attitude! I had a lunch to attend and figured I would go out on a limb and ask if they could make me a cheesecake at 10 am for a lunch gathering I was attending that day. I thought for sure the answer would be no, as I had already asked a few other bakeries. Without hesitation she said she would have it ready for me! Was not expecting that response at all, I was just going in to grab my amazing daily coffee and go search for a last minute dessert to bring to the lunch. Saved me from having to look any further! The cheesecake was a complete hit! Best cheesecake ever! No one holds a candle next to these guys! I was surprised how cheap it was for a top quality dessert, And lastly, The service is amazing at this location, the most pleasant! Greet u with a smile, actually pay attention to u, rare trait that does not exist anymore! They will always be my ‘go to’ not just for my daily satisfying coffee, or a great healthy lunch that does not compromise taste, but actually use them...

I have tried Blenz a few times and it makes me sad that I don't like it. On my most recent trip, I spent $17 on a basic egg sandwich (which has kraft cheese, an egg, and a sausage - even though the sign said bacon) and one of their medium chillinos (basically a frappe). Starbucks is cheaper! I really don't think the prices are fair. The drinks are okay. The blended drinks seem to be the better, however their coffee is often bitter and their matcha is not made well. I don't know if it is the tea they use or how it's made, but it has a plain, grainy taste, which is usually a sign of poor matcha. The seating area is minimal and cramped, especially when it's busy. I really don't understand those saying it's a good atmosphere. There are lots of windows that let you look out onto Jasper Ave. Unfortunately, the corner it is on is often used by preachers or protestors, which doesn't exactly relax you. Maybe it is up to preference but it's not my favourite place for a caffeine fix. However the staff are nice and the place is...