Came here with my friend April 24th around 6 or 7pm, Service was very good,it was quite cold and there is no heaters,they tell you that before you come so it was fine though, the bubbles you have to reserve which are heated. Anyway i started with 2 appetizers, one being chicken wings and the other the sweet potato fries, the wings were TERRIBLE i never complain to the waiter though, thats just how am. They were old or something, something was definetly wrong with them, maybe freezer burnt, the honey garlic sauce was good, they were presented well, but the chicken itself didnt have any flavor and more chewy then how normal chicken in wings should be, i still ate them all as I was starving lol wouldnt pay $18 for them again the fries were very good. Big bowl of fries for $12 with chipolte sauce, i think they could of had a little bit more sauce but it was good, the water was presented well, and the ice tea i got was good and in a fancy glass, something i have NEVER seen before is instead of him taking my glass to refill it, he came out with a little bottle full of ice tea to refill my glass which i thought was very cool as i havent ever seen that before and i goto millions of different resturaunts. Mains: my friend got the halibut which was very different, sauce was very good on it and was presented very very nicely the red quino under the fish was very good as i tried it, I got the new york steak and asked for medium well but was defenitly a well done, it says wild mushroom demi glaze, it was more like wild mushroom gravy. Ive had demi glaze demi glaze many times and that isnt it. The broccoli was not the greatest, the better type of broccoli yes, but wasnt made right, my plate itself was presented 7/10, for sides of steaks u can have fries,salad or potatoes, i got potatoes, baby potatoes, they were okay.and with carrots as well, steak itself was okay, didnt have to spit any of it out so it it was good minus it wasnt cooked ideally how i had asked.also by the time i was done eating the vegtables i still had more then half of a steak left, i think they should put more vegtables with the steak to match it. Because in my opinion, my preference you should always have something to eat with your steak, i would prefer mashed potatoes and lobster but thats not on the menu, maybe a bigger portion of vegtables would be more ideal. They have no lobster tails, i know a ton of guys including myself like to have steak and lobster. I wish they had a bigger menu and more steak options, maybe even ribs, they need lobster for sure. They should have options for your glaze or what kinda sauce you want for your steak. My steak was $38 aaand i wouldnt say it was worth it. Maybe 30$ the GRAVY(demi glaze) not demi glaze wasnt great. Atmosphere Very nice with a very nice view of the river and also some homeless that decided to come right beside us in the glass was kind of comedic sooo that was fine but maybe however they got in there should fence it off? Anyway overall, i would come back again, try something else, whoever reads this please check your wings lol they are way off. All the food came out very quick and they were friendly, also sorry my friend got the hot toddy and i got the irish coffee(alcohlic drinks) $16 each hers was awesome, mine was...
Read moreI booked a table here 3 days prior to V-Day for myself and my husband. I had been to the restaurant a couple times with other family and friends in the past and really loved it, they have always exceeded my expectations. When I booked I told the person that took my booking that this was a very special Valentines Day dinner for us as it was the 1st time my husband and I were together on V-Day. The person assured me all would be taken care of and it would be great. We arrived a few mins before our time and stood waiting while 5 staff members were standing around. There was one other couple in the restaurant and 4 Igloos on their patio. After a few mins someone seated us and the restaurant felt gloomy. We were given a nice table by the window. We found the inside to be rather cold as I think a door was left open. We sat down and 2 mins later all we can hear was very loud shouting coming from the kitchen staff. They were very loud and we heard everything. My husband ordered Halibut for dinner and he did not finish it as it was over cooked and very dry. I tasted it and indeed it was sooo dry and very chewy. I finished it for him as I did not want to be rude and + I was still hungry. I m sorry but for a $35 plate that food better be the best. The chef was coming around asking the guests how their meal was. When he got to us I was very honest. And he questioned me like he knew that the plate was overcooked but they still sent it out. I was taken aback by that. We did order Desserts as we were not full from the pricy meals we just had. We were told by our server that the Chef wants the bill for the 1 dessert as we ordered 2. We said that was not necessary but they took it off anyway. I m sorry but if the meal was the issue then why not take that off the bill. Its because the dessert was $12. I m not trying to be ungrateful, I realize that it is something but honestly I did not ask for that. Its not about money or pricing here. The fact that our 1st V-Day together was wrecked by a restaurant that I had such high expectations from. I was very disappointed and felt cheated. The only good thing about that dinner was being with my hubby. I got my hubbys hopes up as well as I raved about this place, but they let me down. No specials arrangements were made, nothing was taken care of as they told me on the phone. I called them the next day and no one answers the phone, I called back again this morning and after 10 rings a person answered. I asked whom can I speak with about comments and complaints he said he was the GM and that I could tell him my issues, in the end he told me he would relay my msg to the manager of the restaurant. lol Who would contact me. I called them at 8am and its now 4:20 pm. I m really not expecting anything as I have already been let down. We spend close to $150.00 on this dinner and we could have gone elsewhere like Cactus had a better time, better food for sure and probably gotten more for less then that. The only 1 good thing I would say is the staff that severed us was very nice and polite. That's about it. I wont be...
Read moreBeautiful location, a great opportunity for so much more out of the property & restaurant than what currently resides in this space. The vibe and atmosphere most certainly does not match the food quality, menu, and costly experience. The patio at 8 pm on a hot Saturday evening sitting 1/4 full should have told us something when we sat down. The view is great but I can go to 80 other restaurants within the downtown core that have a way better atmosphere, service and food.
Shared the fish tostadas as an appetizer and it was delicious, but the entrees that followed were gross and left us with heart burn and completely bloated the rest of the evening.
The blended mango margarita was a nasty ice chunked texture- for $18 I can make a much better one at home for a fraction of the cost. So not sure if this is the bartender who needs to know how to use the blender accordingly or the management who needs to purchase a better quality kitchen tool…my Sauvignon blanc wine was not great either, certainly not fresh and a warm temperature (on a 23 degree evening).
Is the Prime Rib burger the ones from Costco? I can literally get a better burger from Burger King for $3 not $30. Actually sickening how terrible this food was.
The half rack of ribs for $40 were quite costly and most certainly did not fall off the bone which was expected. The layers of spices followed by sauce did not sit well with my stomach. Terrible.
Does this restaurant have a chef? Or a quality check? Not sure about the management who oversees the functionality and the menu and clientele.
For a Marriott chain this entire place is disappointing. Surprised by the lack of interior decor as it is just painted drywall and plain lighting which feels like an average hotel. The conference room off the patio to exit was ghetto to walk through. Why not make this room a much greater space given the view. The patio could use an uplift. How about some live music like a saxophone player on Saturday evenings. There is so much potential here..
Overall the entire main floor should be looked at on a business perspective on how the flow and functionality work to deliver a great customer experience that leave clients wanting to come back or even stay in the hotel.
I would never return. There are so many other places I can go where both atmosphere and food quality...
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