Red Diamond House Restaurant — Restaurant in Edmonton

I drive by here so many times... Thought tonight I'd go get some dinner here for take out. Typical staple for dinners .. Rice , vegetable and ginger beef Spring rolls Soup ..wonton or sweet and sour. And a side order of onion cakes! As I waited I took a look in the dining room, they have a buffet table set up in the middle of the dining room but hasn't been used in 4 years . Why is it still there ??? For a Saturday night.. the place was empty

My order arrived and off home I go. Opening the containers and my first thought was I could have gotten more at a food court in a shopping mall!

Spring rolls were good. Onion cakes were slightly raw in the center . Soup was ok. Though it was in a container you'd use for a gravy.

Main dish. Lots of rice and vegetables but only about 5 or 6 pieces of ginger beef. . Not much flavor either .

Taste was just ok. I'd skip this place and go west on Whyte to find a SWEET little place that gives more...

I called the restaurant on Saturday and specifically asked if they were open on Family Day and was told yes, so I made a reservation for my family. We were so excited to be able to go out for dinner with my 86 year old father as we were not able to spend Xmas with him. When we arrived for our reservation we were met with the restaurant not open. It was very cold and I am very upset that this happened. We have been going there for many years. If you decided not to open that day, a phone call would have been very much appreciated as you had my number. Restaurants are suffering but you don't seem to appreciate the business, so in the future we will take our business elsewhere!

UPDATE: I called the owner as he requested in which he was sincerely apologetic. I would like to say thank you for the apology and for responding to me. We look forward to coming...

Food tasted great.. But, it wasn't the food by itself that got my vote.. The service. And, not just what's your order/here's your plate. Friendly.. And not just pleasant.. But, You're my friend and I want to make your stay here comfortable. I felt like friendship was the goal.. Not making money. I want to go back to get to know them more.

The buffet was coming to a close. But, before they took it away, they went to the tables that purchased plates for it to be sure they had enough first. Considerate.

When I said I would have liked a little spice in my dish, I was offered to try a different one next time.. It wasn't the offer that stood out to me. It was the ten minute conversation that followed about his preference.. And the record collection he has at home. I only left because I was in a hurry. Not because he had better things to do.

I felt...