This coffee shop used to be amazing and a true gem of Fort St John - people loved the eclectic atmosphere that invited every one to sit, chill and enjoy a laid back atmosphere. The menu was simple with breakfast, soup, sandwiches and salads, yet it was fresh and unlike anything else you could get in Fort St John. Lunch time was packed and you had to come early to get a table. It was by far one of the best places in town.
New owners came in within the last year and now it's terrible. It no longer feels welcoming, it no longer has the cute little hippy coffee shop vibe, and the food is BAD. On one occasion my soup was watery and tasteless and on a second try, my food was burnt. When asked why I didn't finish my meal, I explained that it was burnt and I didn't even get a apologize or offer for another one. The server just brushed me off. Also, rather than just walking up to the counter and ordering your food - they now have servers which I feel actually is a negative. I just want to order my food and get it and be left alone, not have someone keep coming to my table to be waited on.
Unfortunately I will not be back after being a regular customer for over 10 years. Its just not worth it anymore. We have lost a...
Read moreTo start off on a good note, the atmosphere of this place is pretty good. The café is really cute and has lovely decor. My partner and I came here because the coffees looked really good. On this morning, we got here and saw that smoothies were available. My partner and I both got a smoothie but ended up not liking them. The smoothie was kind of bland with a mostly milk flavor and hint of berry. We are kind people and don’t like to make a fuss, but after some bravery work, we decided to politely ask to try a coffee because we didn’t really like the smoothie. We felt bad for asking for a refund, but we did get one for one of the smoothies. The young blonde/brown haired staff was super sweet and brought us the coffee we had bought to replace the smoothie. After trying the coffee, it was obvious that we made a wrong initial decision with getting the smoothie. The coffee was really good and I would definitely recommend this place if you’re looking for a...
Read moreSad to say that recently my experiences here have not been good. I’ve been coming here for years and recently have noticed that the quality of food and service to have gone down significantly. When you walk in the staff members barely greet you and seem like they don’t want to be there. They won’t bring you a menu right away (even when they see you sit down and you’ve been waiting for a while), and rush you when taking your order (to then forget half your order). The soups are salty now and the sandwiches are greasy. What used to be a good atmosphere to study or converse with friends is now riddled with the smell of burned grease and poor service. I never ever write reviews, but I’m really disappointed to see one of my favourite spots in town go downhill. Oh! And watch that they don’t charge you twice. Overall, I really hope that these issues are only temporary, if not, then unfortunately I will have to say goodbye to Whole...
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