Subway — Restaurant in Greater Strathcona

I went to get a subway sub for lunch. I don't usually go to the subway because I don't have time. However, Subway has had a new set of ads advising us that everything has changed, and it's a transcendental experience now. People are be-bopping through their ads and look extremely happy with their sub purchase.

I find the Subway close to work which isn't hard because it seems like there is a Subway on every alternate block. There are 83 subways in my city. So, I enter during the lunch hour rush and I expect to wait. There is one other person there. On reflection, this should have a warning sign but I was determined to try one of their new subs.

I walk up and order the steak and bacon - a foot long. I want their standard steak and bacon, no extra cheese, no extra steak and no extra bacon. I want one just like the menu says. The sub-maker stares at me. She doesn't know what goes on the sub, so I begin telling her the list of ingredients from the menu just above her head. Not a good sign.

I do the left foot shuffle to their cash register. She rings it up and asks for $21 for the sub. Remember I didn't get any extras. $21 for a sub? This better be a transcendental experience. This sub better make me closer to god. This sub should make me a better person and tell me who shot JFK. I grudgingly pay for the sub and of course, the machine asks for a tip. Why not? It isn't like this is their job and of course, they did something miraculous to make my sub. Oh, wait I had to tell them how to make the sub. Well that deserves a tip.

I take the sub back to work and clear my workspace. I set up my water bottle on my left and begin to unwrap the best friggen sub of my life. On a closer look, the sub looks like a standard sub. There doesn't appear to be anything earth-shattering about it. I pick it up, smells okay and I take a bite. I will never pay $21 for another sub as...

Ok it starts : it was shortly after 10pm . There never seems to be enough hours in a day for my life that is full of CHOAS. Was hungry an on my way back to the place i call mine. I saw a subway sign an new that was what would make me satisfied from being hungry. Pulled in an parked to find out no not tonight were closed at 10. Well that wasent right, how dare they be closed when i had a food issue . Settled the anxiety a bit an said look ,man theres a million people here in edmonton . plan B was then forcefully put into affect . Ya really. Did a search on the telli an started reading , calling , an it repeated on an on an about 6 calls in I finally had some faith restored that ya maybe that subway sub that had been decided was what was required to be the right fix for this food issue i was going to take care of an to allow happen so i wasent accepting the other , a 2nd choice like thats not happing. It was the subway near the u of a that came threw 24/7 . I did the google thing an looked 18 min untill arrival. Wow !!! At this point it dosent matter i was on my way an without a red light an nobody slowed me down it was clear access an pulled in yes they are open . I went in an ordered that stampede brisket that i can put my choices the way i want . an all this Ya i was going to fix the hunger of wanting this sub thats like wow ya , it was worth the effort as 2nd choice wasent not happening no idea what it was . Tasting the sub was going to be the trophy for the effort . I inhaled that sub . it was demolished an no sigh it existed in no time . So hats off to subway to fix my problem after most places said theres nothing untill next day . An not nothing but good to say with the staff who was happy to help with my requests. Great , can u think of this guy ordering food. Ya its a whole new experience each...

I order a sandwich at this Subway every weekend, and until now I had no complaints. But today’s order was absolutely terrible.

First of all, my order wasn’t ready on time. When I arrived, the employee was sitting and drinking tea with a friend, who only left when I walked in. This was already unprofessional.

Secondly, the sandwich itself was completely wrong. I specifically ordered Black Forest Ham, but instead I received some kind of white ham. I asked for no lettuce and extra tomatoes, yet my sandwich was filled almost entirely with lettuce, with no tomatoes at all, and just tiny amounts of the other ingredients. It felt like the whole sandwich was nothing but lettuce.

This wasn’t just a mistake it was done carelessly and without any respect for the customer. I even took photos to show how far the order was from what I actually requested.

I am extremely dissatisfied and feel completely let down. I hope the management takes this seriously and improves the quality of service at...