Thai Express Restaurant Edmonton — Restaurant in Greater Strathcona

I ordered a medium spice gluten free chicken pad thai today and got a shrimp pad thai.. when I told them I asked for chicken the guy just stared at me and the girl that took my order said no it was shrimp and I know I didn't say that because I always order chicken. So even though I hadn't eaten any yet and wanted to change proteins so it would be what I actually ordered they just ignored me and didn't fix it. I checked my receipt and was charged for just a gluten free pad thai and large water bottle when I actually got a Sprite. The tail shells were still on most of the shrimp as well and noodles were undercooked. I've noticed the quality and flavor hasn't been the same lately at all. Much more bland and doesn't have any real heat even when I order it spicy. This place used to be...

Thai express is one of my favourite take out restaurants but this meal was so terrible and expensive that I felt the need to write a review.

I got the sweet and sour chicken thinking it was supposed to be the deal of the day (it was full price so their deals of the week are misleading). There was barely any flavour to the sauce making the chicken, rice and veggies soggy and tasteless.

My wife got the chicken pad Thai and again there was very little sauce and no flavour. Just rubbery chicken.

Spending $55 on a meal this bad is disheartening to say the least. Especially since I was not given a receipt. That’ll be the last time I’m going to that location, that is...

I've eaten a lot of Thai Express from this location, however, within the last year it has gotten increasingly worse. I usually order the Chicken Pad Thai or the Chicken Pad See Ew, but the last few times it was never cooked properly. It has way too much sauce to the point where it wasn't even fully cooked, it wasn't spicy (despite my request for spicy/extra spicy), and the customer services has just disappeared. The workers seemed annoyed when serving you and are not polite at all.

This location used to be so good, but I no longer choose to support them. I love Thai Express, but I'm not going to pay $14 for a meal that I...