Freshii — Restaurant in Kelowna

It's not Freshii anymore... Now called Quesadilla Burritos & Tacos... TOTAL train wreck... after spendin over 70$ on order, I was literally so disgusted w/food, service, & atmosphere that we left orer in the containers & set on garbage bin... I was SO livid that had I started to say ANYTHIN, would've resulted us bein escorted off premises by local RCMP... order were completely wrong, the staff was rude (natterin among themselves, laughin & the looks we got, utter disrespect)... as for atmosphere, besides the staff gawkin, & laughin... there wasn't a clean table in the place... ABSOLUTELY THE WORST EXPERIENCE YET!!! I'm ashamed to claim Hispanic/Mexican heritage after...

My first visit here wasn’t great—the kale Caesar was overdressed, overloaded with hot quinoa, and missing the kale I was craving. I left disappointed and didn’t plan to return.

But the team invited me back, and I’m glad they did. I tried the Fiesta bowl this time and it was fresh, flavourful, and exactly what I’d hoped for.

The smoothie I ordered - the strawberry banana - was the best I have ever had.

The service was amazing—warm, genuine, and attentive. It was clear they took the feedback seriously and cared about turning things around.

Mistakes happen—it’s how you respond that matters. That kind of accountability...

Im done with this place. I Gave it one last chance and it was the same as last time. The place is a ghost town, as we are the only people in there. I swear the salads are smaller than last time. You spend 45$ on 2 measly salads and 2 drinks. The lone worker gives the impression they dont care at all, but I cant blame them, I wouldnt want to be in there either. Ever been to a restaurant with no music playing? Its an incredibly awkward environment. Take your money elsewhere as the owner of this location obviously...