I have ordered hundreds of pizzas from Gino's from various locations around Ontario, and tonight after ordering one from the Dixie location, am thoroughly dissappointed with the unusually sub-standard pizza I recieved.
Gino's Pizza is capable of a truly heavenly pizza using a sauce combination I can only order at-location (available at all locations). I honestly hate food, but their pizza is one of the rare meals I genuinely love and enjoy eating.
However, while I expected a typical full, fluffy pizza caked with toppings and almost dripping with sauce, one I have come to expect from all Gino's Locations, tonight I recieved a pizza as thin as the cardboard it came in, with only traces of the 5 toppings I requested. What should have been a Pineapple + Pepperoni + Mushroom + Red Pepper + Spinnach order was essentially just a Pepperoni pizza, dry of sauce, empty of flavour, less than half of the calories but at the full cost. I did not ask for thin crust, it's never been a default of their orders, but this was less than that.
I have only visited this location a handful of times in the past few years. My very first order here was possibly the greatest iteration of the pizza I've ever eaten. But in my few subsequent visits, as staff have changed, something has come to thoroughly dissappoint me each time. It was once a convenient location on my commute home, but over a year ago I made an effort to avoid this specific site so I could maintain the quality of the meal. Tonight, it was the only 24-hour location, so I selected it, and in hindsight I should have kept the money and stayed home.
I wish for the Gino's brand to evaluate this location and get it back to the high standard I've...
Read morethe worst service I’ve ever experienced among all franchises. I want to point out this establishment, specifically the main manager and a man who works there. I don’t know his name, but he works there quite often. He’s tall, with black hair. I had to wait for my order—or rather, just to place an order for pizza—for about 20 minutes. And this was without any line. None of the staff even tried to talk to me. Their pizzaiolo, this man, was making pizza with one hand while talking on the phone with the other. He was wearing casual or going-out clothes, definitely not work attire.
At the end, when I asked if someone could assist me so I could place my order, they started being rude to me, saying, ‘Can’t you see we have a lot of delivery orders?’ After that, he snapped at me, saying, ‘You’ll wait as long as I tell you to,’ and told me to wait another...
Read moreU guys r bad the workers so bad she was lying I don’t even know where to start. Gino’s Pizza somehow managed to ruin three of the most basic things in life: dough, cheese, and sauce. The crust tasted like it was baked last week, the cheese was a rubbery, plastic-looking sheet, and the sauce had all the flavor of watered-down ketchup mixed with regret.
The box it came in had more personality than the pizza itself. I’ve had frozen pizzas from the dollar store that put this embarrassment to shame. Honestly, if you blindfolded me and told me this was cardboard with red paint on it, I’d probably believe you.
Delivery? Late. Pizza? Cold. My stomach? Angry. My taste buds? Betrayed.
If you love yourself, your family, or even your worst enemy, do not order from here. I wouldn’t feed...
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