When I called around 11:40am yesterday to ask about our reservation for 7:00PM, I was told they are closing the restaurant early for employee appreciation night, but we could stay till 9:00pm. I mentioned on phone we are celebrating my brother's birthday and also told the person who brought us to our table. The waitress asked if we had any allergies and my mom said she is allergic to almonds. We started with the calamari fritti and spinach and artichoke dip, which were delicious. For dinner we ordered spaghetti and meatballs, chicken parmesan, roasted mushrooms and gnocchi truffle and added chicken and pesto pollo penne, which were also good. When waitress brought our dinner, she knocked over a glass of water and water went all over my side of the table and down the side of my leg. Waitress said sorry, but I think she should have offered a little something for making this mess. My brother's chicken gnocchi did not look like it had extra chicken on it, which costs an extra $7.99, on top of dinner price of $27.62. Around 7:50pm my brother (who's birthday we were celebrating) asked for a refill for his coffee and waitress said "oh we don't have anymore coffee because the kitchen closes at 8:00pm, but we can make you an Americano or latte for an additional charge". My brother was disappointed and just asked for water. It would of been nice to be told at the beginning that kitchen was closing at 8:00pm. The waitress asked what desserts we wanted and we had to remind her it's my brother's birthday, so he will have the birthday dessert. Waitress said the birthday dessert is the chocolate cake with whip cream on it, but doesn't have the ice cream on it and doesn't look as fancy as the chocolate cake on menu. My dad ordered the cheese cake and my mother and I ordered the hazelnut chocolate cake. When waitress brought my brother's cake, there was a sparkler in it. She gave my brother his cake and said "here you go". Waitress did not say happy birthday and just walked away, as we started singing Happy Birthday to my brother. Later when waitress gave our desserts my mom started eating the cake and then waitress was like "wait there might be almonds in that". Waitress took my mom's plate and went to kitchen to ask. We started to worry because my mom just ate some of the chopped nuts on the plate. Then she came back and gave my mom her dessert, ice cream was melting down side of cake. The waitress said "there is no almonds in the dessert, "I just wanted to make sure because I saw the nuts on the plate". Although the hazelnut chocolate cake was presented beautifully on plate, the actual cake itself was very dry. The cake was so dry we had to try to mix the ice cream with it, to swallow it. We didn't bother telling the waitress, that all 3 of our chocolate cakes were really dry, as she told us the kitchen was closed at 8:00pm. So I would advise everyone not to get the hazelnut chocolate cake. I have to say this is worst dessert I ever had from a restaurant. The atmosphere of restaurant was nice, but one negative thing is where they store the clean plates and glasses, which makes restaurant look a little tacky. They store clean dishes on top of the dividers in-between some of the booths, just above eye level. The overall experience put a damper on my brother's Birthday dinner, as we had to hurry and finish our meal by 8:00pm, instead of 9:00pm.
Management contacted me in a timely manner and apologized for our experience. Management invited us back to the restaurant. I will post an updated review, once I...
Read moreMy family Went to Scaddabush Square One yesterday and wow what a big disappointment. We have gone to others and never have gotten this kind of service. Minhaj name on bill or manny which he told us his name is. The worst ever. We had two small kids in my family and ordered their food first and the kids drinks were wrong, also ordered the naked mozzarella to start with extra fig jam, and extra tomato jam if possible he said yes no problem. We didn’t get any of the extra jams we requested and the bread was really soggy and cold. It must’ve been sitting there because on the bottom of the bread when it’s toasted, you know get soggy after sitting for a while. now the problem I had with this is he never returned to the table after dropping the mozzarella. I’ve been to many restaurants and I know that they do a quality check. He never returned to my table to do so we were really hungry. We spent the whole day out and at this point, we just ate it. When it came time for our means, I had asked him do you think it’s possible that you can split the pasta on two plates as my husband and I are sharing the pizza and pasta. He said to me that it was not possible because the kitchen said it wouldn’t look good. This is a small request that we have done before at other restaurants, including a different scatter Bush location and they have done it for us. I think that he just forgot to ask the kitchen or didn’t bother to every time he came to the table. It was as if he was annoyed , and let me not leave out the fact that our first pasta the noodles were slightly undercooked so we requested a different pasta . We enjoyed our second option a lot better. He said he was going to bring us tongues for us to split the pasta. He never did it made it quite difficult to split the spaghetti noodles and we made a mess everywhere which is why I had asked if it was possible for them to do it in the kitchen. We paid and tipped only because I know that the servers have to tip out the kitchen bartenders and hostesses, but trust me we will not be returning if the service continues like this. He definitely needs a lot more training to come back and quality is so simple he never did it throughout the whole night. I just feel that for the amount of we paid last night. $155 Our service should have been...
Read moreFor our anniversary this year, we decided to treat ourselves to a dinner at Scaddabush . We already heard rave reviews about their authentic Italian cuisine, we made a reservation for the evening.
Scaddabush did not disappoint at all. From the moment we walked in, the atmosphere was warm and inviting. The radio played in the background, the low lighting was calming, and the subtle smell of cheese and garlic was tempting. We were greeted by friendly staff who promptly seated us at a cozy table .
Our server Eric was attentive and knowledgeable about the menu. He patiently explained the specials and offered recommendations based on our preferences. In addition ,we opted for the appetizer and drinks. The truffle cheese bread was simple yet divine, with fresh tomatoes, fragrant basil, and a generous drizzle of olive oil on perfectly toasted bread with marinara sauce was delightful .
For the main course, The pillowy gnocchi were cooked to perfection and bathed in a creamy gorgonzola sauce that was rich and decadent without being overpowering. We had the sauteed Shrimp with the herb marinated chicken spaghetti . The meat was incredibly tender and flavorful, and the accompanying risotto was perfectly cooked and bursting with cheesy goodness.
Knowing it was our anniversary, Eric surprised us with a complimentary dessert platter. It featured a slice of their signature tiramisu, a scoop of their homemade limoncello gelato, and a couple of delectable biscotti, the perfect way to end a truly special meal.
Scaddabush exceeded our expectations. The food was exceptional, the service was impeccable, and the ambiance was perfect for all occasions. They made our anniversary dinner a night to remember, and we will definitely be returning for another special...
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