Lack of respect for the customer.I would not recommend it at all.
Who don't care for the customers do not care about the food, do not care about cleaning, the staff of anything else.
I made a reservation in advance, before leaving home to go to the restaurant, I confirmed once again on the website that they had a special Valentine's Day menu, in the reservation I had mentioned the appropriate clothing for the environment - casual chic.
When I arrived I came across people in flip-flops and sweatshirts, but it was valentines nigth and I was about to have a nice moment with my boyfriend, so I let it go. After a line and waiting time we finally got to our tables, when I ordered the valentines menu the waiter just told me that is really annoying and disrespectful but he realized when he started his shift the menu for that night was changed without notice, without update the website, without letting anybody who reserved know.
Meanwhile, I was digesting that fact that my nigth was ruined, when another staff member arrived and told me that I should try to be more specific when I reserve a place and said he had updated and deleted the special menu from their website. I opened their site on my phone to have to prove him that he was lying without even blemish.
I went to 5 guys to be able to eat...
Read moreAn absolute waste of money! The service is really poor from one of the staff members, the food is bad and overpriced (please check the menu in the picture attached). Avoid at all cost! You have plenty of better options close by in Montreal! I had the steak with salad (29$!!). I wanted it well done, I have been told it will take over 30 minutes (you can cut it in butterfly so you don't have to wait that long, but the Chef seemed not to know that - or may be it was just the rude waiter I've mentionned), so I had to settle for a medium. It was stone cold when it arrived (20 minutes wait). The salad had a dressing (I asked them not too) and it was full of sugar. I asked them to change it and then I had it with some salad dressing still at the bottom. Rude waiter (there was an excellent one there, who was responsible of the Breakfast in the morning, it was not him. It was a rude other waiter) who told me he had been doing his job for over 15 years. My friend had the tacos (18$!!!) and he said they were average. Seriously one of the worst restaurants I...
Read moreRight in DT Montreal. I have quite a few hotel stays per year. This hotel was great from checkin (got to try my French a bit and the front desk was great and actually taught me some better ways to say things - I think she was a French teacher as well). The breakfast staff was also just unbelievable - so so nice. Like overly nice in a great way. Capped it off with a quick bite late in the evening at the hotel restaurant. Khadija was our server. Just continued the excellence, she was on her third language with English, me on my second French but we made it work in such a fun way.. Delta should be so proud of the great people working here. I’ll be coming to MTL a lot the next couple years and this hotel is going to be my choice. I hope management sees this and hope you understand what a great staff you have there. As a titanium elite for life I see a tonne of hotels and only mention this to give a little understanding at how many hotels I see a...
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