I don't nee dpictures because I know you guys can look at your cameras. And look at around 10:30 to 11:00. I went to drink. It was my second time. I waited outside as I watched many people entered. No I'D was asked. Ok. You see, they try to give me a hard time. As soon as I went to the two kids that are pretending to be bouncers... They asked my ID. I said"What age to I have to be".. Keep in mind. I am a 31 male, the kid said.. It does not matter about your age.. it matter if you have it or not.. You canadian kids think you guys have the biggest egos.. But you guys are small kids trying to fill an adult role.. I work at the biggest .Syrian resturant in montreal. And we have damn good service sitting about 300 plus people a night.. Don't play with me.. I did not come to bother anyone at your unprofessional unsensitized place.. I just came to have a drink and ride my bike back home... Anyway the kid saw I was 31 as I handed him my Canadian HEalth card... It seems like they did not want me to get in. They told me go at the bar.. I ordered 1 zombie double shot.. it took them almost 10 mins to take my order the drink and music was amazing thank you dj... I drank my drink. After I was asked if I Wanted the menue to get something to eat. I said yes.. Two girls sat down next to me, the second after, they got their menue and they ordered 2 poutines... Obviously the guy had no intentions of giving me the menu... So I called him and told him i will pay and leave he said ok. I paid cash.. the drink was 13$ I gave them 20.00. The money is never a problem for me. Turst me. While I Was leaving the same bouncer I saw whom I passed at the atm stopped me at the door trying to make a scene like I did not pay my drink. I told this kid.. Yo you saw I went to get the cash what do you mean. He said I don't know lets go at the bar you have to stay at the bar because you did not pay.. " Like i said you kids.. Dont play with your clients and try to act tuff when all you doing is causing problems for restaurant owners. Look at your cameras..
I came there one September 2nd around 10:30. With a black adidas bucket had.. Green jacket white shirt and black shoes. And Tell your bar tenders when they trying to show off for girls at the bar, to not put the alcohol bottle cap in their mouths. Because two guys where doing this. Why would you put your saliva anywhere near what you're trying to serve to clients. I will never come there again, Like i said I am a dancer and I like the music. I just don't know what is wrong with you people, I am sure not even the resturant owner would treat their clients like this. I have worked and ran kitchens in montreal and this place man. Really discuss me. I liked the vibes but I will never go back. I rode my bike 20 mins, to come here for a second experience, and The two bouncers wow man. Ignorants to the very bottom core of the earth. I don't need to come there and leave and not pay. If I rode my bike for 20 to spend my hard earned money, why would I leave and not pay. That just to show you they were looking at me some type of way, why would you only look at me and put your hand on my chest to prevent me from getting out like I did not pay... You silly kids better not treat anyone else like this. Unless they give you reasons too, either harassing your clients, or getting to much to drink, or disrupting the restaurant. Then you have a reason to keep an eye on them. I was profiled.. And I dont know why. I was almost denied access and I dont know why, It took me 20 mins to get my drink and pay and I dont know why. I will go give my money to...
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Horrible service: So last night a few friends of mine and myself went to Cavallys. We ordered drinks and decided we wanted food so we went across to "the warehouse". We all pre ordered from uber eats since it was late and chose the "pick up" option.
When we got there there was a rodent of a man standing in front of the steps. We let this young person with dreads who was manning the front know that we have pre ordered from the app and I wanted to go and get our orders from the steps above and not on the streets where we were.
We were 5 chocolate women nicely dressed and smelling good. I really believed we could've received our food at the top of those stairs and not on the streets where everyone was passing. Immediately I asked the question and buddy got so disrespectful to me without reason. We didn't want to come into ur establishment and sit on a table as we were already somewhere else. We wanted food to go. I requested the manager; I was appalled at the service and horrible treatment we received that night.
The manager came. We explained what was going on and how wrong we were treated at the front of the steps. She seemed so non-chalant and unbothered, so I thought maybe her English isn't strong; we tried in French. Still she couldn't be bothered. She attempted to listen but again couldn't be bothered.
Horrible Food: My first and last time ordering from this place. They gave us a poutine with dried fries and minimal cheese. There was definitely no gravy. I had no idea poutine was served this way here in Qc. We returned to get poutine sauce, the waitress asked us "did you order the poutine this way?" We answered no. Then she proceeded to say they were in the wrong because the poutine looked horrible with no sauce and barely any cheese. They fixed it.
The wings tasted like the bbq was watered down. As if they ran out of sauce and added water.
All in all the food barley had flavor for our liking but a night of drinking and having fun required nourishment for our bodies. I could've done without the disrespect but this is my first and last time. I wish the food was amazing after what we endured but unfortunately it was not up to par.
Advice: Fix your customer service: treat everyone equally. As a young man standing on stairs and speaking down to people, show the upmost respect to ALL of us. We are women who wanted food only on a Thursday. Dont raise your voice to us and be condescending then blame us for bad energy when we...
Read moreHad to change my review of this place I had such a bad experience this weekend. The waitress that served us was essentially absent the entire time.
It took us about 45 mins to get our drinks to begin. Then we had to wait another 45 mins for our food to arrive as well. All the while the waitress never came to check on us whatsoever or to advise us what was taking so long. The table that arrived after we got our drinks even got their food before us...
Once the food eventually came it was missing an entire dish but again the waitress was no where to be found even after I had to get up and look for her throughout the restaurant.
After finishing the food , we waited 30 mins for someone to give us the "bill" but again no one came. At this point I saw the waitress dancing with someone on the other side of the room and I eventually had to flag another server down and ask for our bills. When I requested the waitress in question, she never came back to answer my questions as to why we were neglected to the degree that she did.
I'm severely disappointed in the way I was treated by this establishment. Oddly enough the only critical part about my initial review was the service, and I was able to overlook it due to the price and quality of the food we got. Nothing could have let me ignore it this time however.
I hope whoever is responsible for this business will read this, as I'm sure I am not the only one who was disappointed that day. I'm also disappointed by the lack of care we received when I raised the issue.
Needless to say I will not...
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