Domino's Pizza — Restaurant in Niagara Falls

I placed a 60$ order on the app for pick up when I arrived I asked to split the order up and give 13$ in loonies and toonies and pay the rest on credit (I was planning on leaving a good tip) regardless of it being an inconvenience it was at 9 pm and he directly counted the change into the till telling me there was only 9$ to which I corrected him, it didn’t seem like he spoke the most fluent English so I’m assuming he miscounted. Human mistake. Till an older gentleman comes over and starts raising his voice and copping attitude about how I’m wrong and I didn’t give him 13$. It’s not a huge difference as I was going to tip anyways but he proceeded to continue about how he wasn’t going to haggle with me and I’m wrong. So he over charged me 4 dollars and proceeded to tell me never to bring change again if it wasn’t in a roll and that my service was not needed or wanted. I’ve been a loyal customer with them for a long time and I also manage a restaurant and the customer service over 4 dollars is absolutely insane. The food wasn’t bad but I will not be returning...

Have been ordering pizza at this location for years and they always got it right until recently when they started to constantly mess up my order. I always order extra cheese and they don't put extra cheese. Today for the 5th or 6th time I brought it to the attention of the store manager and she tried to argue with me that the pizza has extra cheese when you can clearly see it doesn't, she was very rude and unprofessional to the point that she told me that it would be better if I did not order from that store anymore. Obviously she has no concept of customer retention or at least trying to find a way to resolve the issue. Very disappointed and I know they probably don't care coz they have millions of customers but they just lost a long-term dedicated customer. The res tod the staff were very nice but the manager was just horrible and rude and very...

It started out when i picked up my pizza. I ordered online and it said it was ready so i came. I got there and they told me it isn't ready yet do i had to sit another 5 or more mintues. I asked the girl if all my dipping sauces are in there and she said yes. I got home checked and they weren't in there. I called and told the lady she said there was nothing she can do. I just paid about 4 bucks. For 4 dipping sauces that I didn't even get? I asked if she could deliver it to my place and they said no. I only live down the street a bit. THE girl on the phone told us that we could get 4 free dipping sauces next order. But maybe I won't need 4 next order. This was for my daughter's birthday. So unacceptable for a...