We have been here many times and each experience has been pleasant. My son's 10th birthday party was also held here. The waitresses in the party room on the 2nd floor really impressed me at that time. But unfortunately, my friend and I were very disappointed with our visit today. Regarding the service, I have no idea what happened after not being here for more than half a year. As soon as we entered the hall, the staff at the reception desk greeted us warmly. When I asked what promotions they have recently, she told me there was a combo menu and told us that these menus were on the dining table and asked us to go directly to the dining table area. When we entered the dining area on the right side of the entrance, there were only 2 to 3 tables of guests inside. Over 80% of the tables were empty and there was no waiter at the reception desk. We waited for a short while and still had no waiter, so we decided to walk into a table and sit down to look at the menu. At this moment, a waitress hurriedly came over and made us step back immediately with very unfriendly gestures and tones. After we back to the reception area and waited for a while, another waitress came and led us to a table. After we sat down, we waited for a long time but no waiter came. It wasn't that there was no one, but all three waitresses were gathered at the reception desk. The waiter who made us step back with exaggerated gestures seemed to be complaining about us to the other two waiters and repeatedly demonstrated her gesture to make us step back. Frankly speaking, if it weren't for the children being so happy and wanting to play, I would have begun to think about leaving this place. I fully understand that usually there must be waiters leading the seats. But since there was no one at the reception desk and all the tables were empty, it wasn't a huge crime for us to walk to a table by ourselves to look at the menu. There was no need to treat customers with a tone and gesture like a warning. And after we sat down, she kept chattering and complaining in front of us. Didn't she realize that her such a bad service attitude was more worthy of attention? During this process, I noticed that a father sat down with his child for a long time, but no waiter came. Eventually, they chose to get up and leave. Fortunately, the lady serving our table was very dedicated and kind, offsetting our unpleasantness. Later, a male manager in a baseball shirt who came over was also very kind and greeted us proactively, allowing us to regain the feeling we had when we came here before. Meanwhile, we clearly observed that the lady who was rude to us seemed much more friendly to other guests. We don't want to speculate too much about the reasons behind it, but sincerely hope that every customer who comes here, especially the loyalty customers can be...
Read moreThis review has been written on multiple levels as we had a good experience and bad experience. First off we went to the bar area and decided we were gonna have some food and drinks. Our server came over and take our order and it took at least 15 minutes if not more just to get the drinks. The bar is basically empty. There was three other tables of two people, and that was it. There was two other servers and one guy making the drinks. The guy that was making the drinks was too busy being on his phone and flipping bottles instead of making drinks. Our server came up to us and apologize for the wait and said the drinks wouldn’t be much longer. She took our food order and we basically got our drinks a minute before our food came. We ordered chicken fingers and fries and mozzarella sticks. The chicken fingers were the most pathetic thing I’ve ever seen and we’re basically all breading. Thin, tiny little morsels with no meat and all breading. I bit into one and got no meat. The fries tasted like they’ve been sitting there for a while and were reheated, but they were still somehow cold as was the chicken.the mozzarella sticks were okay but also cold and for $11 we got 5 small sticks, I’m would have thought there would be 6-8 at least for that price , but regardless they tasted okay and we ate them. We brought the chicken fingers up to the bar because we didn’t see our server and we told the bartender they were cold and not good, he couldn’t have cared less and didn’t offer to get us a new order or anything, just literally didn’t care at all. Our server came back and did apologize and said that the chicken fingers definitely didn’t look right and she apologized many times. She did take all the food off the bill and gave us a play card. I wasn’t expecting the play card or the free mozzarella sticks sticks, I just didn’t want to pay for the chicken fingers since we didn’t eat them, but she comped all the food and gave us a gaming card. I commend her for what she did as I wasn’t expecting that. Her service was good, but because of how slow the bartender was and because other staff were standing around, the service was slow because she seemed to be the only person doing anything. The arcade was great and we had a good time playing the games. It’s a shame because the atmosphere of the bar and great, the prices weren’t bad and the idea of the menu was great, but the food just didn’t hold up. I wasn’t expecting anything fancy for an arcade but I figured that chicken fingers would be at least good. Overall, I wouldn’t recommend the food here. Our server went above and beyond but due to other staff messing around, the service was slow. I’ll come back to use the arcade and have some drinks, but I’ll eat...
Read moreA Fusion of Fun and Flavor - Dave & Buster's Delivers an Unforgettable Experience
Dave & Buster's, the ultimate destination for those seeking a perfect blend of entertainment and dining, truly lives up to its reputation as an adult playground. Located in the heart of the city, this bustling entertainment complex offers an expansive space filled with arcade games, thrilling attractions, and a diverse menu that caters to a variety of tastes.
The star of the show at Dave & Buster's is undeniably the arcade. Boasting an extensive selection of cutting-edge and classic games, the arcade floor buzzes with excitement. From high-stakes racing simulators to timeless skee-ball, there's an activity for every gaming preference. The integration of a sophisticated ticket system allows patrons to redeem their winnings for an assortment of prizes, adding an extra layer of fun to the gaming experience.
The dining experience at Dave & Buster's is a pleasant surprise. The menu is a delightful fusion of classic American comfort food and inventive, flavorful dishes. Whether you're in the mood for mouthwatering burgers, crispy wings, or fresh salads, the extensive menu has something to satisfy every palate. The bar offerings are equally impressive, featuring an array of signature cocktails, craft beers, and non-alcoholic beverages.
Service at Dave & Buster's is generally efficient and friendly. The staff, despite the bustling atmosphere, remains attentive and ready to assist with any inquiries. The ambiance is lively, making it an ideal spot for group gatherings, celebrations, or even casual date nights.
One of the standout features of Dave & Buster's is the incorporation of unique attractions beyond the arcade. From virtual reality experiences to immersive simulations, the entertainment options extend beyond traditional gaming. This variety ensures that Dave & Buster's caters not only to avid gamers but also to those seeking a broader spectrum of amusement.
While the overall experience at Dave & Buster's is highly enjoyable, some patrons may find the noise level on the arcade floor to be a bit overwhelming. Additionally, on busy nights, securing a spot at popular games can require a bit of patience. However, the lively atmosphere and the sheer variety of entertainment options compensate for these minor inconveniences.
In conclusion, Dave & Buster's successfully delivers an all-encompassing entertainment experience. The combination of a well-equipped arcade, delectable dining options, and a vibrant atmosphere makes it a go-to spot for those looking to indulge in a night of fun and flavor. Whether you're a gaming enthusiast, a foodie, or simply looking for a lively night out, Dave & Buster's has something...
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