Starbucks — Restaurant in Oshawa

The barista Conner was an absolute nightmare. I did a mobile order and they messed up my drink, this happened twice and this time I said something. There were two drinks, a FROZEN and a not frozen with extra inclusions. When I went to pick it up I said it was wrong and showed them my mobile order receipt, he kept insisting that it was accurate, trust me I know when my dragon fruit drink isn’t right, it’s a deep fuchsia Color and this was clear with a tint of orange. No inclusions. The lady told me not to worry she will remake it and I said thank you. Conner on the other hand was mumbling under his breath clearly annoyed that I was upset my drink was wrong, for the third time. I asked him what did he say I didn’t quite hear him and he looked at me and rolled his eyes and walked away. Super rude, terrible customer service and I’m actually annoyed because I normally love my Starbucks, I work in the same mall and I wouldn’t ever test my...

Outstanding Service at Oshawa Centre Starbucks!

Tehya is an absolute superstar! My mother has a relatively complicated order, and Tehya nailed it to perfection—the flavor, the heat, everything was exactly as requested. Even during a busy rush, while managing the storefront with just two people, she maintained her calm, pleasant demeanor and delivered exceptional customer service.

As someone who works in customer experience for a large tech conglomerate, I can confidently say her work ethic and attention to detail are truly immaculate. Tehya goes above and beyond, embodying the kind of dedication and professionalism that every organization should aspire to have.

Starbucks, take note: This level of service deserves recognition. Give Tehya a promotion—she’s a shining example...

I was at the mall yesterday and had two kids with me. 3 years old who was balling and a 9 year old who’s birthday it was and they both wanted cake pop. I decided to also get myself a drip. They made me wait 45 min for the drip. When I asked the barista she said don’t ask me about coffee “excuse me”. I’ll never understand how attitude is delivered by folks who are supposed to have the best service in the industry and let alone I was with a crying baby. Give me fxxx break. I spend hundreds per week both personal and business. Never waited 45 min for drip ever. Oh yah just before you get confused, the we’re not brewing it as they had plenty. Worst star bucks experience of my life. Zero stars for all “baristas’ at Oshawa mall. You should all go to other locations...