Bread & Sons — Restaurant in Ottawa

I went to try Bread and Sons for lunch today for the first time. I wanted to try it based on all the great reviews. I ordered the gouda sandwich which was supposed to be "life changing". The gouda wasn't melted at all after asking for it to be grilled and there was no arugula on it which was detailed in the description. Instead they used romaine lettuce. Kinda disappointed. The many capers mixed with olive compote is quite overpowering and the focaccia bread is so hard! No idea why this sandwich gets such a great review. I found it expensive at $10.62 plus tax. I tried the butter croissant as well to see if it was as good as people say. It was very nice to be fair. 👍🏼

Edit: just to say thanks a lot to the owner for the refund. I will go in hopefully soon to try something else. I truly appreciate the contact from the owner and the effort to fix the issues. I have upped the service to a 5 star as client service is really good :). update will follow

Add: I did go back and got the breakfast sandwich and the feta boreka. The boreka was super crunchy and the sesame crusted top was delicious. It was a bit salty, but that's because it's filled with feta cheese. Really nice! The breakfast croissant is unbelievable. I want to get this again actually. Two poached eggs on a croissant with cheese and warmed up. Mmmmm. The eggs were still a bit soft which was really nice. The cheese was lovely as well. Really had a European feel to it. Yum! I want to try all the...

O. M. G. ... Google, please increase your star rating options because Bread and Sons has just blown me away, and 5 stars just isn't enough. We had the tempeh and gauda sandwiches, a garlicy slice of pizza with jalapeno (do not overlook the pizza here), two pastries (an almond-ey, custurd-ey, blueberry croissant and this expresso cream filled pain au chocolat type deal topped with copious amounts of nutty goodness), and lattes of course. I wish I remembered the names and all the ingredients, but what I will never forget is the insanity of all this. So, so, so, so, so tasty (to the power of infinity). Flavours = bursting; freshness = chefs kiss; texture = soft and crispy in all the right ways. I could write more but first let me have the best nap of my life courtesy of some of the best sandwiches, pastry and pizza I've ever had. Y'all are special, and I can't believe I live two blocks away and waited so long to enjoy your transcendent deliciousness. Can't wait to be back - thank you for all...

This place continues to be a daily staple for fresh baked goods/treats and hot beverages. Like many businesses in the downtown core it does seem, however, based on my recent visit last month, that the quantity and variety of offerings have been drastically reduced (presumable to cater to the marked decrease in patrons/customers, that for obvious reasons). That being said this place will always remain (hopefully) a hidden gem in downtown Ottawa for the atmosphere and vibe you get as soon as you enter with the aroma of freshly baked chocolate hazelnut cookies and their thin crust artisanal pizza, despite the prices of their items having gone up. One could sit there for hours lost in their book collection and tasteful background music. Will keep coming back whenever visiting. Here's hoping that a gradual increase in customers to pre-pandemic levels can turn back the tide and have Bread and Sons increase their...