J & A Restaurant — Restaurant in Regina

THE WORST CUSTOMER SERVICE EVER!! Few days ago, I phoned the restaurant to pick up a dim sum order for lunch and I was not sure about the ingredients because it was not specified in the menu at all! (I tried to check the menu before order but this was the only menu that I could find online) So I asked if the menu that I was going to order contains chicken or not through the phone quickly. And when I picked up my order at the restaurant, right after I paid, the lady working there (must be the owner of the restaurant or so) scolded me that I was not sure about the menu when I ordered! and said "Next time you should be sure about what you want to order, it is so busy during the lunch time so you cannot ask like that through the phone" and walked away to the kitchen.. what??? I cannot ask what's inside when I order? I knew exactly what I wanted to order just was not sure what's inside and doubled checked through the phone. I understand that it is so busy during lunch time but it only took 40 sec to order and ask.. she didn't even say thank you or it will take a few minutes.. just hung up on me right after I ordered. (I was even confused if the phone was cut) when I just wanted to make sure what I eat she treated me like a homeless begging food from them in front of the people having lunch there. Very unpleasant experience. to be honest, the food is just westernized fried dishes and the dim sum I picked up was not even very good. Probably bought from Chinese grocery store and only steamed to serve. I will never visit again and would not...

The food was excellent, I had the combo 5 and would get it again. The atmosphere is very plain, nothing spectacular. The server was efficient and friendly. The food was served hot and fresh, and the water pitcher was left on the table so I didn't have to wait for water refills. The steps to get down to this place are a little dicey on cold winter days, so be aware and hold on to the railing. I didn't notice if there was a wheelchair accessible access... It's in an odd location and if others wouldn't have taken me here I probably would have kept going past, so I'm glad I was shown this place! I felt the value, food per dollar, was just ok seeing as the cost of everything has gone up. However the serving was half the portion size of what I got the day prior from another nearby Asian restaurant in the mall (which was also less money). But the ginger beef here was phenomenal and better than the meat selection from the other place! Thanks for the yummy food, I'd come again and recommend to...

Ate lunch altough the opening hours is a little confusing. The sign on the window says 11am while the door, 11:15. When we tried to enter at 11:15, the owner said 11:30.

Price is a little on the high end but worth it if you plan to bring a date. Service is superb and fast. The server gives you space and makes sure thatbthe table is clear for space and food. Nice dimsum place in Regina. The siomai is fresh, moist and not dried up. Gaylan is clean, greeny, fresh and crunchy with oyster sauce. The noodle shrimp is warm and recommended to be eaten right away. Chicken feet is superb and appetizing. The washroom is kept clean, with soap, napkins and no cleaning supplies randomly lying around.

All in all, it's a good experience. The high end price compensates the quality and the ambiance and is a good place to visit...