McDonald's — Restaurant in Regina

Whiskey Tango Foxtrot?!?! I only went in for a coffee but, while I was waiting for 15 minutes, a customer brought his burger back and told the person behind the pick-up counter that he ordered a double burger and ended up with a single. The girl took his burger, put it on the counter and grabbed another on that was obviously from another order, because I could see the number on it was from an order still on the board, and she gave it to him The customer walked away with it and returned a moment later with its it was another single burger, not a double that he ordered. As he stood at the pick-up counter, the manager came over and was inquiring as to what was going on. I'm surprised the manager even knew something was going on because she was way too busy yelling at everyone in the back. So the girl explained that the burger she last gave to the customer was the wrong one. The manager looks at the burger the customer brought back and notices the number was for the order they were just building so the manger puts it on that tray and called that number. WHAT THE HOLY HELL??!! The order they just called was for the man standing beside me. He started walking up to get it and I told him to not take that burger because it was brought back by another customer that obviously opened it. He said he thought that's what he saw and was going to ask for a fresh one. Word to the wise: if ever you return any food, especially at this McDonald's, make sure you rip a chunk out of it so they can't re-serve it or at least the next person that ends up with a recycled burger knows it was already in the hands of another customer. That location gives new meaning to "keep your eyes on...

Big Macs were the sale item of the day. There's a giant billboard less than a KM away, and a prominent display on the my McD app. We went through the drive through to order a Big Mac although the sign leading into the lane said McNuggets were today's special.

Here's what ensued: Sales "Hello can I take your order?" Me "Hi, are big macs on sale today, or is it just McNuggets?" Sales "I don't know" Me "Could you find out?" Sales "Are you going to order?" Me "That depends on what you find out" *Long silence Me "It says on the app that big macs are $2" *Long silence Sales "You need a code on the app" Me "So they are?" Sales "You need a code. Are you going to order or what?" Me "Ya, I'll have a McNuggets and a $2 big Mac" Sales "You need a code" Me "I understand" Sales " at the next window" Me "Isn't it $2?" Sales "Next window"

We were the only vehicle in the drive through. We proceeded to the window, showed a different person the app, got the discount, finished ordering, and paid. As it turns out, the nincompoop on the intercom was wearing the button down blue shirt, which I assume indicates management. To the manager: If your goal was to receive this garbage review, bravo, you were excellent. Next time, spit in the burger, or better yet, throw it at me through the window. That'll earn you the hard fought 1 star...

PS- I hope you remember me next year on my annual visit. I'll come inside next time and enjoy...

I ordered some cheese cake mcflurries. The container advertised is a clear plastic cups which is really good for people traveling. Even it gets melted, its intact. Sadly when the nice lady handed those mcflurries those were on a soft paper container. I saw they almost squeezed those containers when handling it to me. I asked why the containers are different from what is advertised. The lady relay it to the guy that has turban. His looked at me. His reaction and side smile made me feel unconfortable and insulted. which I unfortunately saw it. When he came to me I did not say any word. I gave him the receipt and ask for refund and left the mcflurries. I dont want to spend additional money for that kind of service. I grab the first batch of our orders and left. So we ordered some poutine and to our surprise there are no forks. 😅 so they expect us to eat the poutine using our fingers??? Great! Another thing, we also bought chicken nuggets and the dips that we paid as part of the order are missing. They even forgot to put sugar in our coffees. And this is the best part... One of the burger has no patties. This is the worst...