How difficult is it to give half and half (2 different sauces) if a customer orders boneless chicken wings? They do not want to do even one thing extra to accommodate customer request. How do you stand out from other pubs and restaurants in the area if you can’t accommodate such a simple request? I would rather go to a different restaurant / pub if they less desire to be customer serving. Also, sometimes you get the feeling the ladies at the bar are just wanting to be done with the customer. I asked them if they serve boneless wings, they say no. Will they serve meat in Putine, they say no. You wait for a while and persist with some other waitress, she checks in the kitchen and says yes we can do it! I mean are some waitresses not willing to serve / check at all?

My review might seem critical, but it is with the intent of improving customer service. Food is great, location is great, and overall ambience is great, but customer service surely needs some attention. Accommodativeness and curtesy and willing to go the extra mile is the key to creating good impression and getting great tips!