How difficult is it to give half and half (2 different sauces) if a customer orders boneless chicken wings? They do not want to do even one thing extra to accommodate customer request. How do you stand out from other pubs and restaurants in the area if you can’t accommodate such a simple request? I would rather go to a different restaurant / pub if they less desire to be customer serving. Also, sometimes you get the feeling the ladies at the bar are just wanting to be done with the customer. I asked them if they serve boneless wings, they say no. Will they serve meat in Putine, they say no. You wait for a while and persist with some other waitress, she checks in the kitchen and says yes we can do it! I mean are some waitresses not willing to serve / check at all?
My review might seem critical, but it is with the intent of improving customer service. Food is great, location is great, and overall ambience is great, but customer service surely needs some attention. Accommodativeness and curtesy and willing to go the extra mile is the key to creating good impression and...
Read moreThe first night our group went to Finns there was a 50th High School reunion so service was a little slow which was understandable. The food was amazing, tasty and hot, the pricing was quite high for bar food but the delciousness of it outweighed the price. The second time, I went alone, the bar was dead, I sat on the patio and waited 10 minutes with no one coming to check on me. So I had to go inside and ask for service. The last time I went with a group a week later, the bar was dead, service was even more dead and the excuse was "they're new", the high priced food was served to us in take out containers wrapped in tin foil, it was cold and took a while. The beer on tap kept "running out" so we were left with very little options. For such a place with potential, avoid this disappointment of an establishment and head to 2nd Ave and visit O'sheas Irish pub, I...
Read moreThere's no better way to enjoy a great laugh, peint and awesome environment!!! My number ONE recommended pub in the city!! Also the interior has a bit of history behind it as well, its got a warm, inviting feel to it, almost like your right at home. I greatly appreciate all the staff as well. They always have a perky high energy, even if there's the odd customer giving them grief. Each staff always put in their all 100% commitment to service everyone that walks through these doors.
What more can I say about this comfortable, upbea t business!! This is a place you must experience for yourself before ever parting from saskatoon!!
Later days Folk's, hope this review helps you in...
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