Pizza Hut Sault Ste. Marie ON — Restaurant in Sault Ste. Marie

Absolutely sick of these corporate food chains. I was going to complain that they can’t be consistent but they are… consistently garbage. Pretty sad especially when you pay for the high price of Pizza Hut. I should be able to get a fully cooked pizza & chicken instead of half cooked garbage. Over the last few years the quality has gone out the door. Cheap on the toppings and always terrible service.

Edit: The owner replied to this review: “Review with False identity. good try but no luck, try somewhere else it would not help. Good luck”

My response to this is that it is absolutely disgusting that an OWNER would act this way. I received a half cooked pizza and chicken. Yes chicken that you can get very sick when not fully cooked. Rather than trying to fix the issue or a simple apology they simply state to try somewhere else it wouldn’t help. Meaning that elsewhere is no better. I would think as a business you want to be better than the competition. A very bad attitude to have.

Also you cannot complain to corporate Pizza Hut. When you try to contact them they say they are not accepting any feedback. Pretty sad that they know there is a problem and they choose...

This place doesn’t even deserve one star. I placed my order online (3 pizzas) and the estimator said it would be ready in 15 minutes. I got there after 20 minutes and wasn’t greeted for 5 minutes. Finally they asked for my name to check on my order and it hadn’t even been prepared! I was told 15 more minutes so I waited in my car and went back in once the 15 were up. Again it took 5 minutes to be greeted. He asked for my name and then didn’t give me any more information. After 10 minutes of waiting in the store, I asked how much longer it would be and he said another 15 minutes!!! At this point I was very frustrated because people who had ordered after me were being served BEFORE I WAS. I wasn’t offered any compensation for the long wait or even apologized to. I waited nearly 90 minutes for three pizzas that I was told would be ready in 15 minutes. To top it off, when I got home the toppings were all over the place and the pizzas were soggy. VERY unpleasant experience and wouldn’t...

The only reason I order from Pizza Hut is because their pan crust is so crispy and delicious. I ordered on July 2 and immediately realized it was not the pan crust and called the store. The employee argued with me and tried to tell me I was wrong. Then they told me they would call me back after calling the manager. I received a call back and the employee told me that the manager would review my complaint whenever they return to work. I told the employee that wasn't good enough because my dinner wasn't right and I wanted it fixed now, so I could eat what I ordered. The employee refused to correct my order and kept repeating that I needed to wait for the manager to call me back. It's now Wednesday and I haven't received a call. This is the second time my pizza was made incorrectly at this location. I will not be ordering from...