I’ll be honest—this mall is a shadow of what it used to be from what I've heard. It often feels abandoned, with more closed storefronts than open ones. The main reason it still sees any foot traffic is thanks to the nearby Canadian Tire, a few banks, Dollar Tree, and Shoppers Drug Mart. The atmosphere is eerily quiet. There is a singular coffee shop in the cafeteria and the public washrooms unfortunately tend to attract some troubling situations being near an exit—I once had to call an ambulance for someone in distress (drug use suspected). Do try to avoid them.
That said, I truly believe this place has potential. As a younger person growing up in the Soo, it's clear the city needs more spaces and activities for the youth, rather than remaining so retirement-focused. This building could absolutely become a hub for younger generations if given the right attention and investment.
I’d love to see more stores, attractions, and community events bring life back to this space. I wouldn’t say to avoid this mall—if anything, stop by to support the businesses that are still holding on. This mall holds a lot of history, for many who grew up here. It still carries some sentimental value from what I hear. It may just be a quick pit stop now, but it has the potential to become much more. If you're in the area just...
   Read moreWas asked to wait on the line for the pharmacist to answer a question. Waited almost an hour before I disconnected the call. When I called back, a female answered, did not identify herself, and began asking personal questions. When asked who she was, she identified herself as the pharmacist and was rude and condescending to me. I also politely explained that I understand that they are busy but if the wait time is an hour, possibly they could call someone back instead of having them on hold for an hour as other people's time is also precious. Due to the terrible customer service and mistreatment, I have moved my business elsewhere. Also, if you are attempting to locate a manager, good luck. He never...
   Read moreI hate this mall it is a dive I think it should be torn down and rebuilt there is not enough room for stores I don't even understand how they are making money out of this store they even have a loss prevention program there which is a joke more than a joke there's only a pharmacy Metro Rick's Outlet and a jewelry store and a place to get lottery tickets it's not big enough for loss prevention but the dollar store people go in and Rob things and fill their pack sacks I've seen it myself it is very sad especially when you see a parent and a child both stealing they took Dollar Store people come on either get a job or go back to school people in...
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