Subway — Restaurant in Selwyn

I rarely review but the lady on the counter was unbelievably rude to us. We ordered kids meals and after she cuts the bread into the little pieces they now call kids meals - the gentleman informs her they are out of most of the kids meals things.. so we ask for just 6" instead since we can't actually get kids meals. She proceeds to turn around and throw the bread back into the little cabinet make a face and start talking (not in English) to the other employees while making facing and noticable attitude. This continued the entire time until we moved to the gentleman who was lovely then to buy fountain soda, be handed the cups, to then tell them their machine doesn't even work to which the next lady shrugged and said then get a bottle. Unbelievably rude for a customer service industry - and to ask for a tip on debit after is the icing...

I am not someone who always puts in a review but I am really not happy with the service at the subway in Lakefield. The fillings have been reduced noticeably. As I was watching the person making the sandwich she had picked up one piece of meat too much, so she threw it back. However she missed the container and it hit the glass then fell on the edge. She looked to see if I saw her, and I did, it was ignored, so what would she do with that piece of meat. Hmm. For a six inch sub I got lettuce it barely covered the bottom, 2 slices of peppers, 2 small thin slices of tomato, three jalapeños and 2 slices of cheese. She asked if I wanted it toasted and I said no but she toasted it anyway. I had more bread than anything else. I was sceptical on a previous visit. As of today I...

There was an elderly couple in front of me. The man asked the girl if he could use two coupons an dshe said yes so he ordered three subs. After the subs were made it looked like the manager came out and said oh no you can't use two coupons the man said the girl said we could. The employee lied and said she didn't say that. I clearly heard her agree. So thean said well then I'll take the two subs and was told no and was given one sub. The man said no I'll take the two for 17.99 and not the free one the manager said no take this and go. This poor senior couple were denied their food because of a lying employee. Great customer service. So sad that what was once a great company has decided. To treat the people who actually make them money like dirt....