Tim Hortons — Restaurant in Selwyn

This Tim's, just like every other one I've visited within 20km - 40km of here; it is at best 50/50 that you can get even 1 pastry you like and don't even bother if you want to get donuts for a meeting or a class. Unless you wanted plain or maybe 1 honey dip, chocolate glaze and then have the dozen filled with "assorted" (meaning whatever is left that was less appealing than plain), or you arrive BEFORE 8 AM on a weekend.

I grew up in Durham Region. If Tim Hortons was low on donuts before 5:00 p.m. on the weekend, people yelled at the staff, complained to managers, and sometimes even issued threats depending on how low they were. But, in the Kawarthas the staff acts like you're mistreating them if you order half a dozen donuts at 8 am on a weekday.

In Peterborough, I have been admonished by staff for ordering a half dozen donuts! "What about the other customers? We will be out of donuts before lunch at this rate". It was about 830am on a Saturday and I was going to see my nieces. However, "make more" was not the response they wanted.

I cannot speak to the actual quality of the service or the food. As I was not able to get served any food because they didn't have any pastries to serve me. I'm marking that as a one-star because...

Yesterday, April 24th, I put an order in for 2 boxes of coffee, 2 - boxes of 50 Timbits and one dozen assorted donuts. This order was for my husband and I to take to Lakefield Extendicare as a "THANK YOU " to the staff there ...the front line workers who are doing a great job of caring for the elderly in the Home. My Mother is one of those residents. When we picked the order up, we were not allowed to pay...Ryan, the owner insisted that he donate this order to the Lakefield Extendicare, saying " we are all in this together" and " we have to support our front line workers" ....I think we are so blessed to have Ryan as a business owner in our town of Lakefield....so please........support the Timmy's ...Ryan and his staff....KUDOS TO YOU RYAN....YOUR GENEROUS, CARING COMMUNITY SERVICE.....A BIG THANK YOU. CHERYL AND PAUL DECARLO...

I went to Tim's today on my lunch break. I ordered a small chili a medium coffee with one cream and a chocolate glazed donut. I took it to work and opened the butter to put it on my bun. The butter was put on top of the chili container and was totally melted to liquid as a result of opening the butter i spilled right down my jeans and made a horrible mess that will not clean out. I was not impressed as I only own two pair of jeans and these ones are now destroyed. The butter will not come out. They also put the chocolate dipped donut in its small bag on top of the chili and as a result the chocolate of the donut melted along the inside of the bag. Also I ordered the coffee with one cream and it came to me at least a double cream. I took a photo but can't include with...