Frog and the Crown Restaurant & Bar — Restaurant in Toronto

To the rude owner’s response:

First of all, I don’t understand your logic of my review being suspicious because I posted the same version across platforms. Your place was cold and what’s with the chicken skewer? We asked for an add-on to the salad and you forgot about it. For the price, ok I corrected it on my below review - $40+ for a soup and two salads, do you want me to update my TripAdvisor review too or keep it different to make it ‘less-suspicious’?

Please admit your mistakes instead of attacking at me. Be professional and get your thoughts together please.

Updated to 1-STAR due to this horrible attitude. I was reading through your below responses and you took them too personal. Highly recommend you to take some time off from social media and focus on your service.

————— My Original Review in Jan 2024 —————

I was very disappointed with this place. Despite its clean and spacious appearance from the outside and the overwhelmingly positive Google reviews, my experience fell short of expectations.

The place was quite cold when we walked in, which may have been because of the timing of our visit, but it felt as if the heater wasn't on.

The food was below mediocre. The Chef's Salad was nothing more than a basic garden salad. The chicken soup had only a few tiny chicken shreds. The Caesar Salad was ordinary, and the staff forgot about the extra grilled chicken which turned out to be greasy.

Lastly, the price was surprisingly high. All of the above cost us more than $40... For the same price you can get a much more satisfying lunch at Swiss Chalet with roasted chicken, dessert and all.

I would not recommend this place.

Food (quality, creativity, consistency) - 2/5 Drinks (quality, variety) - NA/5 Ambience (interior design, cleanliness) - 3/5 Service (courtesy, knowledge, timeliness) - 2.5/5 Value (quality vs. price) -...

Bar looks nice enough but the servers treated me with apathy, like I wasnt important enough to serve or something, so I skipped the food altogether, prefering instead to look up reviews. What I really wanna say is about the idiot responding to some of the complaints and yelling at the reviewers and BLAMING them for their bad experience. You even blame the delivery service. Everyone but your angry self, eh? Yikes!! People read these things you know? Ill never go in there now. Godbless

Edit in response- I didnt go to any "jam" and wasnt in your restaurant when you say. Im never disrepectful and clearly youve got me confused with someone else. Dont blame me for your staffs lack of work ethic. As to my reviews, one is a 5- star! I only review if I had a horrible experience or an amazing one. This is one...

I dropped by the F&C with friends to catch-up and have a few beers and decided to order some dinner.

Ordered the steak sandwich with a side salad w/ balsamic vinaigrette/dressing.

Steak was served on a fresh elongated bun with lettuce, tomato and onion - I am sure you could ask for other condiments but I like it just like that.

The steak came as requested medium rare and it was properly seasoned and tender - the sandwich was good.

I also liked the side salad which included feta and black olives - had that after the sandwich.

Service by Lisa, if I remember her name correctly, was attentive with a smile.

I nice place to catch up with friends and grab a beer and a...