Pizza Depot — Restaurant in Toronto

Worst service I have ever experienced. I normally order from this location but this experience was just beyond terrible. I called to order a pizza for delivery and a young man answered, he took my order and then confirmed everything. I order a gluten free pizza with no cheese and with tomatoes, mushrooms, onions and olives and wings. 45 mins later the delivery man came and for a gluten free I normally have to pay more. The delivery man left and I opened the box to discover a that it was a normally thick crust pizza with cheese and vegatables. I was so disappointed and called the store to inform them they got my order wrong. I spoke with the same young man and he told me that he will order again and take back the old pizza. I was confused because he made me wait 45 mins for my order and now I had to wait another 45 mins for my real order. Never have I heard a pizza place ask for the old pizza back usually they say you can keep it. No refund was offered or anything just out of courtesy to say sorry for there mistake. He then informed me my manager is not here so I can't do nothing. So I asked if the manager could call me back and 10 mins later he did. He was very rude and would not let me even speak a word. He was moaning at me saying that you can't order this pizza, only I can't put this pizza order in. I told him I've ordered before and your employees have never had issues before. He then say no no very loudly, you can't only ask for PETAL. I then asked as a customer what can you do for me since it was your employees fault and he told no it's not it's yours. You shouldn't have ordered, then I told him but then why do you advertise it. He would really let me speak, he was shouting at me on the phone and didnt want offer me anything no refund not free pizza. Just to deliver this pizza and give the old one back. I was soo angry how hes deals with customers, just so rude and no caring. Blaming me for the order, when clearly it was your employees fault. Worst place ever will never order from this place. PLEASE DONT ORDER THE WILL SCREW YOU OVER BIG TIME. THEY DONT CARE ABOUT THETE CUSTOMERS AND SHOUT AT YOU. DISCUSTING BEHAVIOUR. I WOULD GIVE THIS PLACE NO STARTS IF I COULD BUT NASTY PEOPLE.

The delivery man also complained saying that the manager treats us like rubbish, unfair pay and tell us he will report us to immigration he we didn't do the work properly. He told me he was a student visa and shouts at me all the time. So he understood, how we were treated. Mistreatment of employees is not on and paying under minimum wage is not on. I will also...

From the moment the box was opened, the aroma of freshly baked dough and roasted vegetables filled the air, setting the stage for a memorable meal. The crust was perfectly baked—crispy on the outside yet soft and airy on the inside, providing a satisfying base for the toppings.

The tomato sauce was rich and flavorful, with a balanced blend of sweetness and acidity that complemented the freshness of the vegetables. The cheese was melted to perfection, offering a creamy texture that tied all the ingredients together.

Toppings included a colorful array of bell peppers, onions, mushrooms, and olives, all of which were fresh and cooked just right to retain their natural flavors and textures. Each bite offered a harmonious blend of tastes, showcasing the quality of the ingredients and the care put into the preparation.

This vegetarian pizza not only satisfied the palate but also left a lasting impression, proving that meatless options can be just as indulgent and flavorful. Highly recommended for anyone seeking a delicious and wholesome...

Very rude lady who took my order. There was a confusion where pizza was ordered at this location, instead of Malton. Malton told me to pay and reorder and call the other location to cancel. I called this lady to cancel and apologize nicely but she was so rude. Told me to pay for other 2 pizzas, and in her words “enjoy 4 pizzas now” for the record if that were the case Malton location shouldn’t have told me that I should pay here and cancel on the phone. This was also Malton’s fault for giving me wrong advice. They should’ve told me to just go to the other location instead. I simply followed the instructions, as advised from don’t know why she had to be disrespectful at any moment. At no point is being disrespectful or rude and sassy to a...