Disgusting. They gave me an uncooked pizza to eat. Good thing I attempted to eat it in the restaurant. If I had taken it home I would have been stuck with it. Disgusting. Almost forgot—I gave them a tip when I paid for the pizza. This is one reason tipping has gotten out of control. They didn’t deserve a tip but I gave them one before I sat down to eat. Tips must be earned and poor service does not deserve a tip.
Almost forgot that I ordered a Honey Heat from this same location a few weeks before this incident and it was practically all pepperoni. I paid for a pepperoni pizza at a Honey Heat price.
And as you can see below, customer service asked me to email them so they can rectify the problem. I did so and two weeks later, nothing from them. Meanwhile, I went to yet another Pizzaiolo along the waterfront and asked for a pepperoni slice. There was no cheese on it and barely any sauce. I asked the guy at the counter about it and before offering me another slice he was all defensive about it. I just left the half-eaten pizza at my table.
Customer service, don’t even bother contacting me again. Pizzaiolo is no longer part of my consideration set when it comes to pizza. You guys call yourselves the “pizza maker’s pizza”. I’d like to meet this pizza maker because you guys don’t know anything about making pizza or...
Read moreI've ordered twice from this place.
First time uber eats messed up and delivery person forces me to come to the lobby to pick up the pizza so he can confront me. I don't give him a tip since I find this incredibly unprofessional (and really annoying).
Nevertheless, I order a second time, since they do vegan and I don't know anyone else around here who does, and I get the same driver. I wouldn't have ordered if I'd thought that was a possiblity.
This time he complains about not having enough for gas, and asks me for a 2 dollar tip to pay for it. I don't know his relationship with the store (or uber eats). It's not of my business.
I don't think that driver likes his job though. My honest take.
I am now done with this place either way. I don't like being accosted by delivery people and begged for tips. It is also worth noting that the distance of the his trip was less than a kilometer. So I guess gas is 2 dollars a liter and that's what he meant by that.
I am flabbergasted why I have to deal with this. I have more important things to do. This is my review. Unless I got very unlucky I do not recommend...
Read moreI recently visited the Pizzaiolo location at 366 Bloor Street East, and I must say, it was an absolutely fantastic experience! From the moment I walked in, the staff greeted me with warm smiles and a friendly vibe.
The pizza? AMAZING. I went for their signature slice, and it was cooked to perfection – crispy crust, flavorful sauce, and the freshest toppings. You can tell they use high-quality ingredients, and it makes all the difference. The portion sizes were generous, and it felt like a great value for the price.
What really stood out to me was the attention to detail and care they put into each order. My pizza was served hot and fresh, and the staff even checked to make sure everything was perfect before handing it over.
If you're looking for a place with delicious pizza, top-notch service, and a welcoming atmosphere, this is it. I can’t wait to come back and try more of their menu. Highly recommend it to all pizza...
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