Randy's roti bad review
I only go to Randy's roti when I am desperate for some Trini food, but this will be the last time. I ordered the goat roti special and an aloo pie. Not only was the wrong roti made the first time (chicken instead of goat), it wasn't filled up very much and the method of packing was rather sloppy.
The roti itself (wrap) didn't have any taste to it, and seemed like it was only made out of flour and water, not much else if anything. I couldn't tell you what style of roti it was, definitely not buss up shut or dhal puri. The goat didn't taste like it was seared and the curry didn't seep in to the meat, leaving little flavour. Doesn't feel worth the cost, even at the lunch price. Because of the thickness of the roti and lack of stuffing, there was a lot of bites that were just roti and not much else. I've had rotis that had such good flavour, it makes it worth powering through if it's too spicy, and if it's not spicy it is still delicious. I did not feel this way about the food here.
As for the aloo pie, I don't know why when my Trini partner orders it they put Chana, tamarind sauce and some greens in it, but when I order the pie there is nothing done to it, just a plain potato and flour pie, they don't even cut it open. I said I didn't want hot sauce and to put it on the side so maybe they thought I didn't want ANYTHING spicy, but why no chick peas or other ingredients? There was clearly miscommunication but I had said "do everything the same, but put hot sauce on the side" and asked several times about the Chana and how the aloo pie is made. Talking to the staff was difficult, and being a short person, the takeout containers piled up make it so I cannot make eye contact easily with the staff while they prepare the food.
The polhourie would be a nice treat, but the quantity you have to buy, and at that price doesn't make sense to me. I am always wishing there was a smaller portion option.
We stopped getting the doubles, the price only makes sense when it's on special and is not as good as the doubles outside of Piarco Airport, or what you used to get from Carribean Roti Palace, which is has sadly been closed for several years now.
The coleslaw was lackluster; less than fresh cabbage with mayonnaise squirted on top. That's it.
I have been to Trinidad a few times and tasted the local food; this restaurant is no where near that authentic taste. My partner who is from Trinidad has been disappointed with the quality of their food our...
Read moreAs amazingly delicious as the food is, the place is too much, complete with attitude and very poor service.
Out of all 3 times that I have ate at this place, I have felt as though I am irritating the staff everytime I am placing an order. The Rolling of the eyes and ever changing facial expressions of irritation tend be obvious.
Yesterday was my last and final visit. The 2 or 3 staff were very busy, and I felt a bit ignored. After a minute of no acknowledgement we got someone to take our order, but after a few questions about vegetarian options, my partner and I saw that our inquiries were frustrating the staff as she kept rolling her eyes and looking away. We felt rushed and forced to just place an order already. When our order was finally taken, we went to sit and wait for the food.
While waiting, we heard one of the staff talking but didn't realize she was speaking to us. She apparently told us to get our food at the counter that was sitting there for a bit, but couldn't really understand her with all the noise in the place. After we ate half our food, we realized we did not receive the coleslaw that we thought came with the meal.
I was afraid to ask about the coleslaw in fear of the reaction I would get from the staff. But my partner didn't care and decided to ask if there was suppose to be coleslaw with the meal, the response from the staff was interesting. Staff responded "Do you want one?" An immediate thought came to my mind, doesn't coleslaw come with the meal? If it does, then we paid for it, common sense I would think.
In closing, the food is amazing and worth 5 stars, but the dark heavy depressing colour of the black walls, the disgusting images on the CP24 channel playing on the TV and the poor customer service or lack there of, makes me say a sad good bye to Randy. Great idea but poorly executed.
I hope things work out and you make some changes as I really...
Read moreAbsolutely disgusting. I was told a lot about this place and decided to give it a try. Regret it now because I have food poisoning and wish I listened to the other reviewers who got food poisoning from eating here.
I ordered veggie roti (Chana and potatoes), 2 doubles and plantains. I watched the lady make various food items without washing her hands or wearing gloves. Upto 90% of food is not made fresh or gourmet. Everything is sitting at room temperature and microwaved. The only thing I observed that was made fresh was plantains, which the lady mixed with days old plantain, and put in a box and gave it to me. I could immediately tell from taste which ones were fresh and which ones were stale. One of the fresh plantains still had a peel on it.
This place is absolutely gross and they do such a sloppy job of preparing your food, stingy with portions and reheating old food items, and stale taste. I asked for hot sauce on the side and I was told after I paid that it's extra. What kind of place charges extra for sauce that is supposed to come with your food? I was just put off by everything. I watched the lady drop a pre made fried chicken leg into the same oil as the plantain was cooked in. Repulsive!
I realize now that the red flags were everywhere. Food items sitting at room temperature, improper food handling, cross contamination and unsanitary practices. Do not make the same mistakes I did. The price is not worth food poisoning. Plus there are waaaaay better rotis and doubles places waiting for your business that make food fresh, tasty and in a sanitary...
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