Spoon & Fork — Restaurant in Toronto

Celebrating a birthday but experiencing bad service. We came here to celebrate my aunt Birthday. Now I had patronized their Vaughan location (now closed) before and chose here based on that experience but this was totally different and not great in any way. We were a group of 8 ladies at no point when we were seated we were advised that the tip will automatically be included in our bill. Ok so now I thought it would be where we have a tablet at the table and place our orders but no you had a menu and had to keep flagging down the server to order. When we ordered they keep placing the dishes to one end of the table everything was confusing half the table was eating while the other half was lucky to get a few dishes. Half the stuff we ordered never came. Then when we realized what was happening and tried to order more it was hard to find a server. Then when we did we were advised kitchen was closing and it's last call. The food was ok nothing extraordinary I've been to better they didn't even have dessert. The bill came and the lady was like tip is already included I didn't get to look at it properly cause the waitress is there with the machine wanting payment I glanced at the bill and saw the total on the bill was 201.00 thinking tip was already included tell me why my card was charged for 231.27. Oh and here's the ringer she took that itemized bill away i didn't get a copy. Why was the tip not added on the bill prior to charging what makes them think they deserve 15% and not 10% when in all honesty they didn't event deserve 10% with the service we got. So in total they took $60.00 in tips from our whole table for poor service. We were upfront made sure they knew who were on what bills even sat according to that for their ease and at no point were we ever told the tip will automatically be on the bill. Never again will I go or recommend here. You want all you can eat and good service check out K&B sushi or Wind fusion restaurant they have better food options including dessert and great service at about...

I was really looking forward to providing a complete review about this location. But everything was trumped by seeing a MOUSE in the dining room.

The service was lacking. It started as we came in and asked how many were in our party. We answered and she walked away and didn't come back. Someone else came and asked how many and then sat us. We were a party of 2 and chose to do the tasting menu. I prefer when you get a tablet to order as you like. Here the waitress comes and asks what you want. But in this case, we always had to catch her as she was going by. She wasn't there and ready for us to order more. We definitely did not get our money's worth. We had to re-order a number of items because they never came out. And there was a mouse in the dining room.

The food was sub par from what Spoon & Fork used to be. The food was tasteless and had no flavour. I didn't like the sweet and sour chicken but I had to eat it as they make sure that you do. Otherwise, they will charge you for a la carte pricing. I left one piece of chicken on the plate and the waitress asked me accusingly-you're not going to eat that? It was not like other places where the food keeps coming and you leave feeling full and satisfied. Did I mention there was a mouse in the dining room?

And finally, after we paid our bill, I saw something moving out of the corner of my eye and looked. It was a MOUSE. In the dining room. It came out of the corner of the upper level by the stairs. If there is one mouse, there are many we can't see. I told the waitress. She said: "Oh." and walked away. I wanted to mention it to the management but he walked into the back when he saw me coming. I know that food places have pests. BUT there is also pest control. And to see the mouse in the dining room is terrible. I felt disgusted. And even more disgusted about how much I paid for my bill.

I will never come here again. Besides the low food quality and lack of taste, to see a mouse in the dining room was the last straw. Ew. This place...

When I came here with my friend, we noticed some of the food was good, but some awful. Some of the food we liked was the maki sushi, which you can’t really mess up. But some of the fish on the maki was a bit stale. The tuna and salmon sashimi ordered by itself, was good. The egg roles and coconut shrimp were decent, but I noticed the coconut shrimp had gotten worse over the years. I came here 3 years ago, and the shrimp was bigger, and there was a lighter coat of bread and coconut on them. Now they taste a lot like the cheaper ones you buy from the grocery store. The rice and noodles were ok, and the chicken and beef in many of the dishes were decent, but nothing special. The crispy beef was awful!! You’re basicly getting no beef, just dry hard bits of bread with sauce. The beef tartare was kind of gross. The pictures online show a thicker cut of meat. You’re only getting very thinly sliced raw cuts of cold beef. Wasn’t that great. But hey some people seem to like it online. I guess it’s an acquired taste. The beef satay is gross. It was really fatty pieces of beef, that I couldn’t chew. I remember when I had ordered this in the past, it was edible. Not sure what happened. The service is fine, nothing special. They bring you what you order. I did notice that when you ask for a certain amount, they don’t always bring you that amount. I guess it’s their way of trying to get you to eat less for the 40 dollar price tag of ayce. If you order too much food, you can see the disdain in their faces. It’s kind of comical. I always bring my appetite to ayce sushi places, so I get my moneys worth. The drinks are good. The dessert is good, but really small. This place is still better than the mandarin that’s right next to them. I’ve been told there are a lot of better places for ayce sushi than this one, but I don’t mind this place as it offer a lot of Thai food along with the sushi. Overall, a decent place to eat, but don’t expect anything...