The Suya Spot Scarborough — Restaurant in Toronto

I wish I could give this place a higher rating because the food tastes great. I ordered the Beef Suya Combo w/ Jollof rice. The flavours were great, first time having both dishes and they were really tasty. Rice had a smokiness and slight spice and the beef was really well seasoned with good salt levels. Their hot sauce is very spicy (coming from someone with a high spice tolerance) and if I was to get this again I would ask for it to be on the side rather than tossed onto the meat.

Had to dock 2 stars for reasons unrelated to flavour.

First price, for a meat and rice meal paying over $30 all in seems quite high, even though the portion was solid I don't think I would pay $30 for a single person takeout meal again. That being said i don't know how labor intensive the recipe is so this isn't as big of a deal.

The main issue I had with my order was the grease/oil. I ordered delivery and the food was delivered in a brown paper bag. The drink was placed inside the bag. There was so much oil that my drink can was completely covered in oil when I took it out. Even after taking out the food from the bag, there was a puddle of oil that pooled on my table just from the remnants that were left in the bag. The takeout container with the food was no better. As tasty as the food was, I could not finish the meal and had to stop not even halfway through. There was a large pool of oil underneath the rice, enough to the point that even after mixing up the rice it was oversaturated and oil remained pooled underneath and it became unappetizing at some point. I would really consider giving this place another shot if an improvement could be made...

I usually don’t leave reviews, but I feel this experience needs to be shared so management is aware.

Today, I placed an order and received a call from the store confirming that it was ready. I rushed over, expecting a quick pickup. When I arrived, there was one customer ahead of me, which I completely understood and was willing to wait.

However, when another staff member came to the counter, I began asking about my order—since it had already been prepared over an hour ago. That’s when one particular staff member (who rudely told me she couldn’t pronounce her name when I asked) abruptly interrupted and ordered me to stop speaking to the other staff member. Her tone and approach were unprofessional and completely unnecessary, especially since I was just trying to retrieve an order I had already been contacted about.

Thankfully, the other staff member kindly helped me and even asked me not to leave a negative review because it might affect the team. And I get that—some of the staff here are hardworking and dedicated. But when poor behavior is not addressed, it sends the wrong message, and the same staff will assume that rudeness is acceptable simply because no one says anything.

I traveled all the way from North to East just to buy from this location, and I was shocked by the way I was treated. One rude experience can leave a lasting impression, no matter how good the food or product is.

Management needs to consider placing reasonable and patient people at the front counter—not staff who lack basic courtesy and customer...

Reduced from 5 star to 1, you guys need new staff Used to love this place, been getting suya from this place since they opened and was a very loyal customer until my last visit, I usually only oder large suya and large joll of rice and I have been getting since they opened so during one of mt recent visit i had the same oder and noticed when i odered they did not take our name down which they usually used to, so this time they didnt so thought since they know us they might have recognized us, but when i got the place they wanted me to pay for 3 large frys with my order and when i refused,the employee shamed me buy saying "ohh if you dont have the money just say it," it was not that i didnt have the money , i just didn't want 3 large fries which i didnt order and funny enough they lady behind me raised her voice and said i placed that order, as soon as this cook employee who came from inside to shame me heard that she ran away, anyway i wanted to say this to the owner that day but the employee at the counter begged me not to so here I am leaving my review and even the owner itself knows me from going to this place e literally every week, I drove that day all the way from windsor just to get my favorite suya but never ever again returning to this place after that horrible experience plus the food smells like gasoline or something nowadays just not the good old suya anymore 😢 💔

Edit : July 2024, they food doesn't taste like gasoline, they seem to have improved and there no wait time suya anymore, and they got new...