A&W Canada — Restaurant in Township of Langley

Typically don’t feel compelled to write a review if a place doesn’t meet expectations but the quality of the service I receive from Ash today has made me think about who is training and hiring such workers. Ash very rudely and in an annoyed attitude called me over and took my order and I was met with nothing but disappointment he was extremely dismissive and didn’t wanna give me the time of day. After ordering there was a white male helping him pack my order and he was argumentative towards him and was belittling him what a terrible thing to see. What an awful experience. Truly rethink the people you chose to hire this was such a disturbing experience…....

Went here yesterday around 130pm and I was the only person in line. The cashier was so slow literally took 20 minutes to take my order and hand me my items. Once I received my items I met up with my kids and wife in the food court and we all realized that the teen burger patties were old. It was so hard to bite into the patties and the fries were cold. At this point my wife was so annoyed she threw out the food and went to OPA and got delicious fresh food. Our kids love A&W and we have never received a bad burger or cold fries but this place was horrible. I will not...

The lady that works here has zero customer service skills. Always a scowl on face. Went for burger and kids meal for my 3 yr old. Charged over $20.00!! Teen burger is now size of whopper jnr. Also onion rings were burnt and she also charged 1.58 on top of everything else for mayo packs for me and my kids fries. Sufficed to say, food=burnt/small - price= high and customer service = poor. Not going here again. They suck. A&W you charge that much, shrink your food, serve it burnt and ask for more $ for condiments and then bad customer service on top of that?...