名人食館 Super Stars Restaurant — Restaurant in Vancouver

My review with comes good intentions because I understand the struggles that small businesses face and I come with feedback and how to move forward with my experience.

Clientele and food: Geriatric consumers. Which is why as a younger person, I need to advocate for the elderly. Our table was the youngest one, the rest are elderly people. Understand that geriatric patients often lose their sense of smell and taste and come with other health problems, HBP, diabetes, etc. As a community, we should be supporting everyone: local business and our community members. Two items are bad items: sui mai (meat stinks and is old, when you bring it near to consumer it already had foul smell, the chiu chow dumpling was terribly made on a physical level but this is also the 2nd item that is foul (it was at a distance from me and I can already smell it from the table).

Menu: needs to be updated to reflect their items. One error to note is squid tentacles in English but when served, its not tentacles and turns out the Chinese name is just squid. Fried quid tentacles is a rarity so if I see tentacles in English, I will order it. But it is not. You need to update the menu because that is flat out deceiving.

Staff: The good, they have full staff. The bad, inefficient. I assume there is 1-2 front staff that is either the owner or affiliated with the small business because they CARE. They either huddle around and follow each other walking up and down (with the second person behind not doing anything and not looking around). There are quite a few staff that have dyed red hair. The long red hair literally yelled at me to give me the receipt so she can cross it off (this is when she served me "squid tentacles" and it was not tentacles, at that point, I asked my family if I red it wrong because clearly I remember seeing the word tentacles and thought perhaps they are giving us the wrong order. The other 2 red hair ladies have short hair, one with a similar haircut from TVB Moonlight Resonance main villain (ah Hung) tends to do cleanup and will ignore any hand waiving at all times. Regardless, poor service from the short red hair staff.

For the two ladies that have long hair and straight black hair, they were efficient but may also be affiliated with the small business.

Tea: after one round, tea flavor is gone. It took the 3rd person to finally give us new tea leaves.

Payment: tea was waived, I assume its new opening so they are waiving. When asked to pay, they said if I can pay cash because tea is waived. I said no, the staff did not look happy. In a business perspective, some businesses understand that cashless payment versus cash is inevitable and understands the charges for the fees. This comes with the territory of opening a business. Either that, go cash only and understand you will be working with specific niche if that's the way you want to go.

Uses Clover POS system but doesn't take Apple watch payment (tried several times but it says try again). Physical card tap works, had to take out my debit card for transaction to go through.

Rice roll never came, I asked them to take it off the menu. But she said she'll followup; however, I had to tell her firmly to take it off (this was right after the the 2nd item came and was foul). She respectfully said to take it off the menu and also came back with the rice rolls but I was firm and said I don't want it anymore. After I paid, I then told her about the foul food items to which they said, why didn't you tell us? Typical Chinese way will always be "I'll give you a new one" which is what I'm not interested. I was then given a to-go box of pastries free of charge (again turned it down). I have dignity and pride giving honest food reviews and I come from moral values. And I'm also not those terrible customers that take advantage of businesses either for getting free food (to that I say they...

Since the restaurant was first opened, my family and I used to enjoy coming here for dim sum and dinner because of the food was good and staff was friendly. However, today my family brought my son to the Super Stars Restaurant located on Victoria Drive for dim sum. My family wanted to reconfirm with the server if the beef rice noodle rolls contained sesame oil because my son has allergies and he is anaphylaxis. The server rudely told my family that all the meats in this restaurant were prepared with sesame oil and she walked away. My family decided to cancel the beef rice noodle rolls and the same server very rudely said “is it this one here you don’t want?”

Later on at night time, we decided to go to the restaurant and to confirm if all meats are prepared with sesame oil as there maybe a possibility of a misunderstanding or communication. We thought maybe it was only their dim sum meat are prepared with sesame oil. We explained to the lady at the cashier of what happened during the afternoon about my family was confirming if the beef rice noodle rolls contained sesame oil. The lady at the cashier, said yes and she doubled confirmed all the meats in the restaurant were prepared with sesame oil. She did not emphasize if it was dim sum or dinner meat prepared with sesame oil, she specifically said it was all meat prepared with sesame oil. In the past, the lady at the cashier had suggested to order steamed chicken for my son as there are no sesame oil and every time when we ordered food we always asked them not to put sesame oil and not once they said “all their meat were prepared with sesame oil”

The lady at the cashier then said, my son did not have a reaction was probably because he did not consume a lot of the meat. She then said after the chief marinated the meat, the sesame oil will “evaporate” within couple hours or days which came to my mind that the meat were possibly not fresh. We told the lady at the cashier that we just want to ask for confirmation. If my son reacts to the food, we have to use the Epipen and need to go to hospital. The lady at the cashier didn’t seem to care and continued to count her money. We felt very disappointed and felt like we were being misguided.

Food allergies can be very serious and even fatal, which they don’t...

Visited Super Stars Restaurant on Victoria Dr back in November 2024. The place is kinda like a dim sum slash hk cafe with different menus during the day. It was quite busy on a Saturday at 10am (mainly older diners). The inside looks a bit bigger because of the mirrors on the wall but they have some narrow tables.

Dim sum is from 9am-3pm. They have happy hour menu 2:30-5:30pm and 8pm-9:30pm.

We ordered the beef rice tolls ($9.5) - quite a large portion with smooth rice rolls and meaty on the inside.

I found the taro dumplings ($8.75) to be creamy but there was a bit too much taro which threw off the proportions in the dish.

Fish roe siu mai ($9.25) were large. The filling of pork and shrimp had a bit of cartilage and the wrapper wouldn't hold together well.

Garlic steamed spareribs ($8.25) was another good portioned dish with large meaty pieces. I wish they cut them up a bit as they were hard to eat as is.

Finished off with the Singapore vermicelli ($20.95) - this was ok but missed some of the wok hei which would make it better.

Dim sum dishes were $8.25, $8.75, $9.25 but we got 10% off.

UPDATE - August 2025: Finally returned here in August (their happy hour is from 2:30pm 5:30pm) and seemed pretty busy. We got the Shredded Chicken with Crispy Noodles ($17.99) - not bad but a bit overly salty. Also had the Curry Beef Slices on Rice ($17.99) - I've definitely had better but it did come with complimentary iced lemon tea.

Interestingly, we noticed that every table had ordered the French Toast so we decided to try it out. It was $3.99 and limited to one per table. Gotta say this was the best part of the meal. Very slow service when we visited and most dishes seemed on the small...