Uno Gelato — Restaurant in Vancouver

Horrible experience. Drove specifically to visit this location and there was a guy out front eating gelato, saying he worked there and the shop was closed (45min before closing). We called the shop because we didn't believe he worked there. The phone line went to a different location which said the shop was currently still open, so we returned and spoke to the workers who said they were instructed to close. We asked to speak to a manager and no one showed up. Google maps said they were open. We then raced to the other location in kitz to get some gelato before they closed. Extremely disappointed in wasting time and gas because this location couldn't bother communicating...

Love the ice cream. I fully support paper-less receipts, but you need to develop a service where I can scan a QR code and get my receipt that way instead of having to give up my email or phone number, which can later be used to spam me. Thank you for your reply. Yes, everyone says that yet we all receive spam. Aside from that - the process would be WAY more convenient and faster if you just scanned a receipt QR code instead of having to type in your phone or email in a public place. Finally, there is no notice as to what you are going to do, or not do with my information, so I don't have that confidence at...

I think gelato can be divisive, and not just the gelato vs ice cream debate. Everyone seems to have their own favourite place. Some like the wilder adventurous flavours and some prefer well made classics.

Uno seems to make more of the classic flavours. Rich chocolate, deep nutty pistacio, and fruit flavours that tastes like the fruit it's made from.

It's our favourite classic gelato place. Their gelato is especially good after a late summer paddle board (you can tie them up at the public dock below). I'd say it has my favourite dark chocolate gelato—the kind you'd like if you buy the dark Lindt...