Blaze Pizza — Restaurant in Vaughan

I really wanna share this… I am here at blaze right now .. such a poor customer service experience I had with them .. I have a baby who is 22 months now .. I saw some berries on their menu which they use for berry salads.. I asked them to give me a little bit for the baby and I swear I did not ask it for free .. I said I will pay for the salad I said I will pay.. I asked three people at the counter and everyone said no .. in spite of me telling them it’s for baby… come on who does that when you say you will pay and it’s for baby … I just got sooo furious and when I was standing there to collect my pizza .. this guy who adds sauce to it added wrong sauce to my pizza by mistake.. he said he will redo the whole pizza for me then I said give me some berries instead I don want you to make me another one which will cost them 17.95$ ???? So you are ready to make another whole pizza when you do something wrong but not ready to give me some berries for a 22 month ??? That’s horrible… the man who made a mistake had no other choice but to give me the berries … how...

I had one of the worst customer service experience at Vaughan mills location. I went there for first time with my wife and we were dining, I ordered there take two special which comes with pizza and choice of side. Usually pizza places takes about 10-15 min and that is what i was expecting, but after 15 min i went to the server and asked about my order so he (Mr.Rajvir) told me your one order is ready and gave me cheesy bread. After 5 min i came back to him and asked about my pizza as i see people came ordered and get their food before mine. Then he told me we called up your name, but you didn’t show up. I was literally dining there and was always waiting for someone to call me but they never called me. If customer didn’t shows up then it is your job to call them up again and again. I asked for refund and got refunded. I felt it was super poor customer service experience and the server(Rajvir) was in a lot attitude. It was my first time there and i guess it was my last as well. Don’t go there there are many...

Always satisfying having blaze pizza! Quality is always consistent!

And this location is no exception. They are truly masters of the thin crust. And gotta love that machine that automatically flattens the pizza dough to perfection

Ordered the meat eater, white top and bbq chicken this time. The meat eater was half with cheese half without as the MIL is not a fan of cheese in food

But even with the fussy eating, she even said the pizza was on point!

Also to wash it all down, ordered 1 of each lemonade which was refreshing and a nice add on to the meal

Star off is because of the wait time to order. I did go around lunch time which could be a factor, but once you order, paying and getting your order is super quick.

What also helped us their customer service, which was awesome, as always!

Great job overall!

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