Visited a while back in the Summer. For the uninitiated this is not a quick grab some breakfast and run type of place. It is fair to say it is the exact opposite of that. Line-up outside was about 20 minutes but it was a warm sunny day and so nothing really to complain about. A couple of times a staff member came out and offered those in line some coffee while they waited which was a very nice gesture that I have not experienced elsewhere. Once inside it was very busy and crowded but not to the extent that you would feel overwhelmed or uncomfortable. But the negative of that of course was that service was a bit on the slow side and even slower when it came to receiving the food you ordered (about 20-30 minutes). But if you are not in a rush you can just sit back and enjoy the overall experience - there is plenty of interesting decor, some really good humour on the menus, and good assortment of patrons that made for some entertaining people-watching. If all else fails you can talk to those who came with you to eat! Because this was a weekend in the middle of the Summer visit I assume that in off peak times the wait will be far shorter. But an extra Summertime bonus is that right next door, on a Saturday morning I believe, is the outdoor James Bay market geared to serve the locals that is well worth visiting. All this of course is geared to those in no particular hurry. The restaurant is located a few minutes pleasant walk away from all the downtown tourist attractions or if you arrive by car there is plenty of street parking in the neighbourhood. I realize I have not yet mentioned the food, which I guess is kind of odd for a restaurant review. That is because thinking back to a couple of months ago, it is the overall experience that made visiting there so enjoyable. The food was certainly very good, portions were large, and there were all sorts of breakfasts to choose between, far more than I have seen at any other breakfast place. There was not a lot of contact with the service staff because they were very busy running back and fore between tables. Nevertheless they were welcoming and friendly and helpful and were working darned hard for their money. The biggest compliment I can give is that this will he my go to breakfast place when visiting Victoria in the future.