The short review – food quality: standard pub food – they likely order from the same supply company as every other dive pub. Drink quality: great, I almost always order Phillips as it is great beer. Service: 3 interactions to note 1) apathetic 2) friendly 3) maybe the worst I have ever experience. The longer review: To provide context, I worked many years in the industry and honestly would rate myself as pretty average in terms of my consistency for providing quality customer service. I was an efficient and courteous server/bartender. I am not overly hard on people working in service when I go out; I am not fussy and can be very forgiving. While I no longer work in the industry, I can recognize the challenges associated with customer service. I empathize with what can make for an annoying customer and I curb my own behavior accordingly. I am a respectful communicator but I am also a pretty straight shooter. When I came to this place, I sat down to join my friend and after about 30 seconds he told me that I need to go get myself a beer. He noted that was ‘one of the things wrong about this place’. I quickly noted that it did not bother me as I don’t mind walking 12 meters on occasion. So, it is worth noting if this type of service is important or off-putting to some. I personally have no problem with it. The girl from whom I ordered my first beer was actually sitting at a table beside the bar and waited a good 30 seconds of my standing at the bar to get up and take my order. A bit odd, but nothing worth fussing about. My second and third were served by a guy behind the bar (turns out he was the manager) and this guy was a real piece of work. He could not be more dismissive. My politeness seemed to annoy him. With every please and thank-you he was visibly more and more annoyed by having to deal with me. I chalked this up to my appearance. I have noticed that on occasion I get pre-judged because I have very short hair and am fit, so many people assume I am military. While I have military family and respect those who serve, I also recognize that sometime this leads people to make assumptions about me. This may or may not have been the case, but this guy REALLY didn’t like me and seemed absolutely upset to have to take my money for anything. We ended up having a couple more (I believe 5 total and some food over 5 hours) When my friend was leaving, the rude manager yelled after him “I hope you’re not driving!!” - I was getting in a cab. This is not only rude, it is not safe. My friend was not driving – he was walking as he lives 2 blocks from there. This jerk made no effort in ascertaining if my friend was going to drive and made no effort to stop him if he was. All he did was try to shame him in front of the entire population of customers and staff. One of the other people that worked there came out and apologized for his manager. But for me – behavior like that is a deal breaker. This guy is not just rude, but irresponsible and exhibits the worst kind of shaming behavior. As long as this guy is a “leader” in this establishment, this business will suffer.