La Fabrique de Bagel Montréal - Westmount — Restaurant in Westmount

I've been to the Eaton location so was looking forward to visiting this full size location. Their hours are very limited however so I struggled to find the time to do so. One weekend I was finally able to make their hours, got there at 1 20pm and saw a sign announcing an even earlier closing time of 2 00pm. It still felt like a reasonable time to go. But upon entering my experience was completely ruined by the attitude of the staff. First off the manager was talking about closing to the employees as if they were in the back and not in front of customers, he was even complaining about the lineup. I could tell they really did not want to be there which I guess explains the horrible hours. One girl was cleaning the floors and all the chairs were up except at one table where I sat. It was truly uncomfortable eating there 40 minutes before close while being made to feel like I am keeping them behind. At one point I asked for an item to be heated up - she tossed it in the microwave rather than the toaster that was right next to it. Then she goes right back to cleaning, leaving my scone in the microwave. I was waiting by the counter for minutes before her colleague took it out for me. They were closing up way too early and had no regard for customer service. The bagels are tasty but do not compensate for this...

They got confused real quick with roughly 10 clients. They take your name so they can call your order, but they can't pronounce it and they don't make sure you take the right order. They just say the name real quick, not loud enough, and mispronounced, drop the bags and turn around. Everyone got stressed they would mess up their order, people were taking other people's food, there wasn't any sense in which order was coming before the other, no one was operating the cash register... it was a hot mess. After 30 minutes of chaos, we realized that 2 police officers had taken our order, waited 15 minutes in front of the empty cash register, and when they got to pay they realized it wasn't theirs. When we realized that, they were trying to reheat the sandwiches in the microwave, paper bag and all. We just left. Can't comment on the quality of the food, but service was a mess. They should really take numbers...

La Fabrique de Bagel in Westmount, Montreal, is a bagel lover's paradise. The aroma of freshly baked bagels hits you as you enter, setting the stage for a delightful experience. These bagels are the real deal – perfectly chewy on the inside with a satisfying crust on the outside. The variety of flavors and toppings cater to all preferences, from classic sesame to inventive combinations. The cream cheese spreads are a perfect complement, adding a creamy and flavorful touch. The friendly staff enhances the warm and inviting atmosphere, making each visit a pleasure. Whether you're a Montreal local or just passing through, La Fabrique de Bagel is a must-try for an authentic and mouthwatering bagel experience. It's a true testament to Montreal's renowned...