This is incredibly disappointing to need to post. My family, has been dining at Ichiban for all occasions over the past 30 years. We have taken countless out-of-town friends here and shared many business dinners with colleagues here. After our most recent visit and managements response, we will be taking an extended, perhaps permanent break from this restaurant.

• The chef reheated a woman's half-eaten dish on the tables stove while in the middle of cooking other dishes. This felt unsanitary and extremely uncomfortable.

• The prices have increased exponentially which I understand in the economy climate. The portions of certain items has decreased. Items have been removed from categories. But the real issue here is recently the food lacked flavour, was not cooked well, and made family members sick.

• Over our last 5 visits we have requested our favourite chef and not gotten him. It's a request not a guarantee - I understand, but they should be honest with guests so expectations can be properly set. This past visit we were promised on the phone he would be cooking at our table. Upon arrival, we were once again told he would be our chef. Until we sat down and the waitress came to confirm the opposite we were lied to.

• We were seated at a table with a family that had very young children who ran around the restaurant into the bar from our table often. These kids multiple times went where the chef stands before and after the dinner trying to touch the hot stove. Someone from our party had to tell the kids parents that the stove was not a safe place for them due to the high temperature. Why is the restaurant not holding standards to ensure safety for young ones and that everyone's experience is a fun and relaxing one?

• These kids constantly yelled at the chef (which he handled well but should not have had too) about wanting to try everything or to switch what they ordered for something else he was cooking. Multiple times changes to their menu were made resulting in everyone else not in their party but seated at the same table having less of what they ordered. We do not have a problem with children dining at the restaurant but believe there should be rules that parents can assess if their kids are able to act politely towards the staff and other guests. Additionally the restaurant should make sure that each guest gets what they pay for.

• Due to the children sat at the table, the restaurant set an extra seat without arms on the chair for our party at the table. A member of our party was uncomfortably sat squished into the pole and another member at our party sat on the outskirts of the corner of the table. Again, when paying a more premium price for a night out, the expectation for a proper seat is not too much to ask for.

• We got the number and email at the front for management in order to not cause a scene in front of other guests about our experience. We emailed management and received a delayed response where no real action seemingly will be taken to revive the quality of Ichiban.

This used to be an establishment in Winnipeg to boast about and it's a shame that it has changed exponentially. In sharing our review, we hope no one else feels the way we do - ripped off by hard earned money being wasted here at the time.

I sincerely hope the owners are able to reestablish this place someday as this is a true disappointment.