Parcel Pizza — Restaurant in Winnipeg

2 stars for Customer Service Our first experience with Parcel Pizza was take out. The lady who helped us was incredibly friendly and knew the menu very well. However, we are sad to say, the customer service has since only really declined.

The second time we ordered take out as well and the pizza dough was much drier and tougher than the first time and the toppings were so scarce compared to the first time and so we called. The staff member who picked up was incredibly condescending and assumed we’ve never had the pizza before and tried to gaslight us into thinking “that’s just how it is”.

We thought we would give it another go and this time we decided to dine-in. The ambiance is cool inside and we like that but the staff (outside of the person who sat us) were oddly unfriendly. I don’t know if it was just a busy night or an off night for our server at the time, but we felt like they did not want to be there.

A few days ago, we decided to do take out again. After the dining experience we had, we basically decided Parcel pizza was best as a take out type of meal for us. One of the things we ordered was our favourite, stuffed peppers. Sadly, they did not taste as they usually do and the pepper basically was raw. We called in to let them know. The lady who picked up the phone proceeded to explain to us (without ever hearing us out) that it’s a “matter of preference” and that “that’s just how it is”… and said “for people who’ve never had it, it’s either they like it or they don’t.”

You can imagine our frustration as we were not given the opportunity to explain ourselves and our concern before this staff member talked over us.

After she eventually decided to give us a listen, we explained that we have repeatedly ordered this dish before and it’s been pretty consistent. We know the peppers are blistered, we know what it’s supposed to taste like, etc.

As a customer coming back to experience something we like again and be told that we did not know what we were talking about basically killed all interest we have for this restaurant.

This place needs to revamp their service training.

3 stars for Food Quality The first time we had Parcel pizza, it was TO DIE FOR. I literally hyped it up to every single person I came across that week because it was so so so good. The dough was fluffy and crispy at the same time. The flavours of the toppings balanced each other so well.

Sadly, after the fist time, the quality of the pizza has decreased. I have never gotten the same pizza (our staple is the Tropic) tasting the same each time we went.

The only thing that was pretty consistent were the peppers and the last time we went, even that not cooked or prepared the same way.

I’m incredibly sad to see a place with so much potential not keep up the quality they...

I don't know what you guys look into a pizza when you order a pizza but I personally believe that a good crust on a pizza makes or breaks a pizza and start adding everything else. So you start with the crust and then you go towards the sauces and then the toppings and then you know the smaller things are in there but if your crust is not good I don't think any pizza can taste any better and you might not want to rate pizzas on anything else after That.

that being said if I can parcel a pizza at any point of time anywhere in the world I would parcel a parcel Pizza to myself from lists of pizza choices around the world.

this place is very eclectically made they make me a pizza knowing their customers really well and they know what they want to make and give their customers. the group that is behind this place has beautiful places at the roost or oxbow and imagined nothing less at this Venture of theirs and it does not disappoint. The place adorned with nostalgic classic pictures, specially made knitted rugs and choicest of decor as well as a bunch of super friendly, fun and pleasant motley choicest bunch of crew that all work together beautifully.

They make it a point to hit the right notes with flavors in their pizza and then pair it well with great drinks on the menu. With a limited and exhaustive list they have made it a point to excel in every one of their offerings and that is how we suppose it should be. Be great at something and do it better and better.

you will thoroughly enjoy your experience at parcel Pizza this is one of those places in Winnipeg that you should really really get to and...

First off, "Too the staff at this restaurant you are truly exceptional.

My family and I dined in before the Machinehead concert a few weeks back. The hospitality and genuine enthusiasm made dining at Parcel Pizza(PP) a pleasureable experience from start to finish.

About the pizza, it is consistently great tasting, I can go on forever, but I won't, but I must comment that:

The pizza here is absolutely delicious! The crust is perfectly crisp, and the toppings are so fresh.

And, I love the quality of the pizza. Each slice is bursting with flavor, and the cheese is perfectly melted.

PP has some of the best pizzas in the 204! The dough is light and airy, and they're generous with their toppings.

The pizza here is consistently flavorful, and you can tell they use high-quality ingredients.

Now, if you're a pizza lover, get two Bovine & wine pies. It's top-notch, with a perfect balance of flavors.

PP was fantastic! It's clear that they put a lot of care into crafting each pie, from the sauce to the toppings. Not to be a parrat but HELLO!! THA BOVINE AND WINE!! , TONY S..🤤🤤

My family and I are never disappointed by the pizza at Parcel.

WINNIPEG !! You can taste the quality in every bite of their pizza. The staff at PP take pride in their craftsmanship, and the taste is the evidence. I've dined a lot of pizza places in PEG city.

I used frequently visited pizza places on Corydon Avenue and one place on Osborne Street. Both places are still great, but PP stands out for their exceptional quality.

Next to my wife😈, Parcel Pizza, has become my go-to spot for succulent...