YAKI ANA 穴 — Restaurant in Sha Tin District

I am SO SHOCKED at the poor quality of service that I can't even give a rating based in the food!!! I have NEVER had such BAD SERVICE in my entire life!!

We were told to wait despite there was no queue - and we weren't even given menus to look at to pass time. As soon as one dish arrived, they shoved the bill in our faces and wouldn't leave until the table we paid. Yes, we had ordered around 9pm, but that does NOT warrant giving us the bill and forcing us to pay before we start eating! When more dishes arrived, we asked the waiter if he could take a photo of us, as it was a small reunion, and his was response was "oh, but I need to go to the toilet!" and he reluctantly took our group photo. WHO SAYS THAT?! In the middle of our meal, a waitress comes and asks if we need our soy sauce - WELL YES, we are eating!!

Very disappointed in this restaurant, as we enjoyed our time and food very much in the ANA restaurant in Harbour City, Tsim Sha Tsui. We couldn't even enjoy the food tonight, and the price is NOT WORTH THE...

This is one of the outlet of this chain in Shatin which is fairly popular with diners. The quality of food is fairly good and reasonably priced. Try the yakitori skewers which are good to go with a glass of Japanese beer. Try also the assorted sushi which are nice as well. The restaurant has undergone a renovation recently and re-opened two and a half months ago. However, the menu hasn't changed much and I think it is time for the management to rejuvenate their menu. Since the uplift of the lockdown policy on 19th May, 2022, the restaurant has regained momentum and the business turnover has seemingly engaged in an...

Lunch sets at the end of their menu are not really deserved, according to my past experiences. This time, I tried other sets. Turned out the quality of food was way higher. Sashimi set is sure fresh and tasty, judged by the sweetness generated in the mouth. The salad set with kanpachi is comparatively weak in sweetness, while the texture remains spongy and chewy as it should be. Deep-fried oyster is able to retain a juicy core under the gillette shell. Fruit juices are not recommended, though it's buy one get one free, as they are simply syrups in...