Zaaika Indian Restaurant Medellin(Comida Indio)

We dined here with a few close friends for dinner previously, the location was lovely, presentation was beautiful and the overall vibe was great. Unfortunately, dairy intolerant people, vegan or allergy people beware, every dish will contain some form of dairy product, which is NOT stated on the menu anywhere, including dishes that's name would not suggest containing dairy products. The menu does not cater for persons with allergies nor does it indicate whether the dishes contain dairy, nuts or other allergens. With this, waitresses are not aware of the contents of the dish as this has not been communicated nor trained for the waiting staff, I feel that this should have been provided for the staff in general, unsure if this is a managerial error is simply lack of care for it's staff and patrons. Furthermore it came to our attention that each item that has been delivered to the table then sent back for various reasons outside of the waitresses fault will then be CHARGED to that said waitress or waiters take home for the day. I find this highly disturbing, unjust and highly unprofessional, when this issue was not realted to staff nor kitchen. Clearly this is a menu error and would fall on management to fix EVEN before an incident like this would occur, or at least provide the knowledge and adequate training to your staff and kitchen surrounding allergies, various allergens, their outcome and potential consequences to said patron. Sincerely grateful to the staff and kitchen for their much appreciated assistance in this situation, could have been worse but thankfully was not due to their understanding and fast response to the issue raised! They went above and beyond, cannot say the same for the owners that hid behind a door so they wouldn't be seen... "Professionalism"

I am glad that we were able to educate and inform your staff of these errors and issues, unfortunately it should have been provided much sooner!