I wish I could give it 0 stars.

Avoid this place at all costs.

Ordered two burgers which came to a grand total of €38. Pricey, but the place seemed nice, and so we imagined the food would be too.

The burgers came with half of a small slice of pickle, and a tiny piece of bacon (see picture below - I had initially taken this as I simply found it quite funny how stingy they had been!). When I bit into the burger, it was immediately evident that they were terribly poor in quality and raw in the middle. The fries were also cold. After a few bites and left exceptionally disappointed, I left the rest (didn’t touch the chips) and told the waiter I really hadn’t enjoyed the food. My friend also left part of his meal.

When the bill arrived, I asked the waiter to speak to a manager - and informed him that we would only like to pay for one meal, as I had not eaten mine and the food was incredibly disappointing.

The manager came over after about 15 minutes and initially offered us a 10 per cent discount. We politely declined, and said we did not feel as though we should pay for the second meal that wasn’t eaten.

The manager then turned immediately aggressive, and now demanded that we pay the full amount and even protested that I had eaten the food. He then escalated the situation by saying he was phoning the police should we not settle the full amount. We again offered to pay the €19, which we had on the table in cash. He then told me to leave if I wished, to which we stood up and in response he snatched my bag. Other waiters rushed in and grabbed me by the arms so I could not leave. I honestly couldn’t believe what was happening and how we were being treated! One of the waiters then snatched my friend’s phone from the table and walked off with it. The manager then called someone to come in (a approximately 6”5 stocky man) utilised as a clear form of intimidation, who again insisted we paid the amount.

With reluctance, and with my friend’s phone in their possession, as well as the threat of violence imposed, we paid the full amount.

The waiters came over with smirks on their faces and sarcastically thanked us for coming in, helpfully noting “how easy was that”, before thankfully handing back my friend’s phone.

An utterly embarrassing institution. Do not visit!