This place is weird. Firstly food - it was alright, nothing really special, rather good shashlik, not so great buckwheat porridge, good beer. Portions were reasonable, prices bit too high for this quality. The interior I didn't like, already the entrance stairs looked very untidy and the inside wasn't cozy or good looking at all, really outdated design. The allegedly 2022 best interior award which this place got according to website sounds like some kind of joke. Service was nice and friendly, can't complain here. But the fun part are reviews comments and how they can't deal with any kind of criticism. Most of 3 and below reviews here are commented in ridiculous manner. For example reply for my girlfriends 3 stars review which was very neutral and not offensive was that: we live in Bamberg and we have bad beer here, their beer is better, our beer is not even beer, we don't know what tandoor true food taste like because no German restaurant has tandoor, so we cannot judge their food😳 What kind of answer is that? Criticising our beer because we criticise your food? That's just unprofessional and childish. I don't care if my shashlik is made in tandoor according to some true ancestor recipe or it is grilled on a volcano or just simple grill, all I care is if I get good quality food that taste good. In Bamberg (you remember, this place with bad beer) I know at least 2 restaurants where they serve much better shashlik and they don't have to brag about fancy way they prepare it, the taste is enough. And those places deserve 4 and more stars, this place deserves barely 3 stars. I wonder by the way how many of these 5 stars reviews are just russian payed bots.. So dear PR person/kid, you have a lot to learn. If not you and your rude reply I wouldn't write here at all, great job 👍 How about instead of spending time researching your reviewers whereabouts you invest this time into improving your restaurant? I do not recommend and won't come back.
Update: For me your restaurant is mediocre. This experience was mediocre (well including this discussion here it is more bad experience). Mediocre doesn't mean "same as everywhere else", it means: not bad but not great, not horrible but far from amazing, not 1 but definitely not 5. And yes this is ofcourse subjective opinion, all Google or TripAdvisor reviews are subjective. You can acknowledge them, maybe try to improve things that people complain about or just stick blindly with good ones and ignore...
Read moreAmazing restaurant with Slavic cuisine! I wouldn’t be surprised if that’s the best place to eat in entire Karlovy Vary. The beer from the local brewery is outstanding and a special thanks to the staff for putting a candle to mark our birthday occasion. People who leave bad reviews clearly didnt understand the food. The only little thing that made the experienece a little less smooth then it could be was the enthusiasm of the owner that wasn’t timed well. I understand that you are proud to for the place and the beer, and you really should be, it is indeed outstanding, but trying to preform market analysis and telling us of details about the food making and beer making process when we just got the food, and want to enjoy it is just not the best. We had a family reunion and clearly wanted to experience this amazing food together, not engage in the polite conversation about the beer making or answering questions about how did we hear about the place. So for next time if would be better to at least get a better timing and generally get the feel if people are open for the conversation about your work. But either way, the place absolutely five stars, we loved it, you made an amazing place and we would love to come back whenever we are in the city....
Read moreRather average experience - decoration, atmosphere and what most important, food-wise. Portions are okay, prices too high and taste far from 4,7 star.
Update: I'm rather baffled by the answer and cannot understand what the "investigation" of where I'm from or where I go have anything in common with the subject? Same like presumption regarding the beer preference which I didn't complain about. I have no problem paying good money even for fine dining when the food quality and taste is there. Even while trying something for the first I can judge if the ingredients have been treated and seasoned properly or not. In this case I stand by review the food was very average and therefore based on location of restaurant, its standard and variety of other good restaurants in Karlovy Vary, the price was much too high. Checking now some other reviews from last weeks and the shocking way they were responded to, I strongly regret I haven't noticed...
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